Gartner Blog Network

Category: 'strategic-planning' Blog Posts

from the Gartner Blog Network

Hurrah for Hoshin

by Mark Mcdonald  |  October 8, 2019

Today’s Wall Street Journal article on Larry Culp and his plans to fix GE included this “Now Mr. Culp has begun rolling out Hoshin Kanri, a Japanese strategic planning process...

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Digital, Strategy and Design

by Mark Mcdonald  |  February 26, 2019

Digital leaders have salient views of the future based on a deep understanding of the customer.  They create approaches to engage customers in that future.  In consulting terms, digital leaders...

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Where have all the AI flowers gone?

by Tom Austin  |  June 29, 2018

Have you put a real killer application that exploits AI into volume production use? I didn't think so. As of last year, only 4 (that's FOUR) percent of 3,182 CIOs...

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Which Market (Magic Quadrant) Do I Fit Into?

by Craig Roth  |  October 2, 2017

"Which Market or Magic Quadrant Do I Fit Into?" is a question that comes up time and again from software vendors that feel they have a great product that would...

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Atlantazon: Living the Dream of Amazon’s HQ2

by Daryl Plummer  |  September 27, 2017

Here we are a week ahead of my interview with Amazon AWS CEO Andy Jassy at Gartner’s Annual Symposium and I got to thinking about Amazon’s search for a new...

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Empathy, the CIO's Horsefeathers.

by Michael Maoz  |  June 29, 2017

Go Google Empathy and the CIO and the results returned are miniscule compared to a search for "Power and the CIO," "Success and the CIO" or "Leadership," or "Technology and the CIO."...

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On CRM initiatives, the CIO in 2017 is the Supportive Gatekeeper.

by Michael Maoz  |  June 22, 2017

On a call the other day with a very innovative financial services company somewhere across a sea, the wonderful Global Head of Digital Channels described their CIO as a supportive gatekeeper. What...

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2017 Magic Quadrant for the CRM Customer Engagement Center released.

by Michael Maoz  |  May 8, 2017

After four months of research, surveys both online and on the phone, product demonstrations from 32 software providers, and too many hours in Excel, the 2017 Magic Quadrant for the...

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New Research: Update Strategic Road Map for Enterprise Information Management

by Andrew White  |  March 29, 2017

I finally got round to updating our Strategic Road Map for Enterprise Information Management. Enterprise information management is a business-led program to structure all data and analytics initiatives to drive...

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AI without Empathy Leaves the Enterprise with Artificial Indifference

by Michael Maoz  |  December 21, 2016

AI has been the answer to all things for as long as any of us have been IT professionals. As a tech newbie in Boston finishing a Grad program, it...

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