Gartner Blog Network

Category: 'retail-analytics' Blog Posts

from the Gartner Blog Network

Using AI to Drive Smart Automation in Retail

by Robert Hetu  |  May 16, 2017

Retailers must use AI to automate and deliver better decisions and make it possible for associates to be customer experience differentiators.  Multichannel retailers are facing an existential crisis. Consumers' buying...

Read more »

Retail Pricing Strategies Still Not Optimized

by Robert Hetu  |  April 26, 2017

Product pricing is a critical component of the customer cross-channel experience, but the promise of unified price, promotion and markdown optimization (UPPMO) is elusive. Gartner's long-held position is that retailers...

Read more »

Using Algorithmic Retailing to Drive Competitive Advantage

by Robert Hetu  |  September 21, 2016

[caption id="attachment_698" align="aligncenter" width="405"] Gartner 2016[/caption] New Gartner research explores how retailers gain competitive advantage through the application of algorithms that reduce costs and grow top-line revenue. CIOs can use...

Read more »

2016 Retail Research Recap

by Robert Hetu  |  July 12, 2016

Gartner's research for the retail industry crosses all major key initiatives. [caption id="attachment_773" align="aligncenter" width="500"] Gartner 2016[/caption] Retail trends and technologies: Hype Cycle for Retail Technologies 2016 Forces not unlike wind,...

Read more »

Retail's Perfect Storm: Customers Shifting Lifestyles Cause Major Damage

by Robert Hetu  |  June 8, 2016

Recently I published a blog about Retail's Perfect Storm. In a series of new posts I will add some additional information about each of the storm's forces. The Wind: Shifting lifestyles...

Read more »

The Stage is set for Algorithmic Merchandising

by Robert Hetu  |  January 13, 2016

By 2020, merchant leaders will be algorithms, prompting the top 10 retailers to cut up to one-third of headquarters merchandising staff. Predicts 2016: Digital Business Uproots Traditional Retail Revenue Generation Analysis...

Read more »

Digital Business Uproots Traditional Retail Revenue Generation

by Robert Hetu  |  December 3, 2015

Gartner published our 2016 Retail Predicts in November, noting that digital business is the future for successful retailers, elevating technological capabilities to parallel traditional business expertise. CIOs must lead the...

Read more »

Analytics: Machines Flourish, People Flounder

by Robert Hetu  |  November 2, 2015

The promise of big data is that when advanced analytics are applied to it we can learn new and different things that will allow business to progress. The problem is...

Read more »

Retailers Increasing Predictive Analytics Capabilities

by Robert Hetu  |  October 22, 2015

My 2012 research about changing the face and use of analytics in retail reported that less than 15% of large retailers were using predictive analytics. Hopefully we are seeing growth...

Read more »

Retailers Find Success Using Self-Service and Advanced Analytics

by Robert Hetu  |  April 27, 2015

Gartner defines advanced analytics as the analysis of all kinds of data using sophisticated quantitative methods (for example, statistics, descriptive and predictive data mining, simulation and optimization) to produce insights...

Read more »