
Inside the Digital Business: paved roads, good intentions, IoT, and Analytics
by Jack Santos | August 26, 2015
As the Digital Business takes off, we often focus on external business opportunities - new revenue, new products, and new markets. But what about internal organizational efficiency? An article about using...

Digital Business, Global Warming, and Too Little, Too Late...
by Jack Santos | May 16, 2014
My colleague Jorge Lopez is leading what has become a major focal point for Gartner Research: what to do about becoming a Digital Business - or stated another way, if you don’t...

A Year of Acquisitions
by Tom Murphy | April 22, 2013
The Nexus Forces are driving a lot of changes for IT teams but they are also going to drive a lot of disruption for vendors. We will see this as...

Social Engineering and Social Networks
by Jack Santos | April 11, 2013
Dan Ariely is fond of pointing out that “door locks only keep the honest out”. Locks are basically a reminder, like a sign, that it’s socially unacceptable to go further....

The zero-startup phenom: tablets and virtual desktops
by Jack Santos | April 9, 2013
There is another way to talk about the sudden world domination scenario of tablets and iPads, and that is in the context of end-user revolution.
Sure – we can argue...

A role for IT in a mobile world?
by Jack Santos | April 8, 2013
This is an interesting analysis of the potential impact of Facebook Home:
http://www.zdnet.com/why-facebook-home-will-blow-android-into-smithereens-7000013549/
I think the subplot is whether consumers will value order and harmony over chaos and choice. IT...

The Digitalization of Business
by Jack Santos | December 19, 2012
One of the things we talk about at Gartner is how computerization is changing business – not just back office systems (HR, CRM), but from a fundamental product perspective.
I...

Big Data: Rumsfeldian Thinking and Carl Sagan's Camera
by Jack Santos | November 12, 2012
“There are known knowns; there are things we know that we know.
There are known unknowns; that is to say there are things that, we now know we don't know....

Sandy and the Nexus
by Jack Santos | November 1, 2012
Made it home from our US Orlando Symposium conference last week – expecting a quick turnaround to the Symposium conference in Brazil. My plans were interrupted by Sandy. Some of...