Gartner Blog Network

Category: 'merchandising-process' Blog Posts

from the Gartner Blog Network

AI Will Transform Retail Merchandising For Those Who Are Ready For Change

by Robert Hetu  |  June 28, 2019

Retailers are aware of the significant opportunity to leverage vast amounts of customer data to drive in-depth customer analytics that enhance merchandising processes through AI. The goal is creating customer-centric...

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Advanced analytics are critical for modern and effective retail assortment planning

by Robert Hetu  |  December 1, 2017

Having just completed publication of the 2017 Critical Capabilities For Retail Assortment Management Applications it's a great time to reinforce the importance of using new advanced analytic capabilities. Advanced analytics...

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Retail Assortment Planning: Not What It Used To Be

by Robert Hetu  |  October 9, 2017

Recently I published the 2017 Magic Quadrant for Retail Assortment Management Applications and one thing is clear, this is not your mama's assortment planning process. To support unified retail commerce,...

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Advanced Retail Space Management Technology is a Must Have

by Robert Hetu  |  January 3, 2017

Retail space management is composed of three major elements of macrospace planning, microspace planning and visual merchandising. Space optimization may be an additional element. Macrospace planning is the assignment of...

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2016 Retail Research Recap

by Robert Hetu  |  July 12, 2016

Gartner's research for the retail industry crosses all major key initiatives. [caption id="attachment_773" align="aligncenter" width="500"] Gartner 2016[/caption] Retail trends and technologies: Hype Cycle for Retail Technologies 2016 Forces not unlike wind,...

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Macy's Backstage? Where is the Magic?

by Robert Hetu  |  May 16, 2016

Over the weekend I had a very educational visit to a newly opened Macy's Backstage. To build this store Macy's took a large chunk of square footage out of an...

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PIM and MDM solutions are vital for digital retail success

by Robert Hetu  |  March 4, 2016

Digital retailing requires  active management of product information, images, and attributes. Managing these consistently and effectively is required to ensure the customer has a pleasant shopping experience, yet most pure...

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The Stage is set for Algorithmic Merchandising

by Robert Hetu  |  January 13, 2016

By 2020, merchant leaders will be algorithms, prompting the top 10 retailers to cut up to one-third of headquarters merchandising staff. Predicts 2016: Digital Business Uproots Traditional Retail Revenue Generation Analysis...

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Retailers Increasing Predictive Analytics Capabilities

by Robert Hetu  |  October 22, 2015

My 2012 research about changing the face and use of analytics in retail reported that less than 15% of large retailers were using predictive analytics. Hopefully we are seeing growth...

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The Most Terrifying Words In Retail

by Robert Hetu  |  June 12, 2015

What are the most terrifying words in retail? "There is nothing here to buy".  The speaker of these words was none other than my spouse last night in our local Walmart....

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