Gartner Blog Network

Category: 'market-share' Blog Posts

from the Gartner Blog Network

Salesforce 2020 beyond CRM - thoughts on SWOT

by Julian Poulter  |  November 26, 2019

Last year I wrote a SWOT analysis on Salesforce's Success platform in early 2018.  I knew a few things were out of date in that analysis and having attended Dreamforce...

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CRM and Customer Experience Market Share data updates and how to use them from Gartner

by Julian Poulter  |  March 12, 2019

Gartner has recently published a short note explaining the changes in its market share taxonomy. Once a year around the 31st March Garter publishes a series of reports that show...

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