Gartner Blog Network

Category: 'infrastructure' Blog Posts

from the Gartner Blog Network

Machine-to-Machine and The Internet of Things in 2012: Big on Hype, Addressable Market Potential and Pain

by Eric Goodness  |  January 11, 2012

There is no doubt that the machine-to-machine market, as a component of The Internet of Things, holds a lot of promise for many OEMs, ISVs and ICT service providers.  I'm...

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Developing Communications Outsourcing Magic Quadrant Criteria

by Eric Goodness  |  June 28, 2009

I'm currently working to finalize the vendor criteria for the upcoming 'Communications Outsourcing and Professional Services' Magic Quadrants (for North America and Worldwide).  The name of these MQs have been...

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Remote IT Management: The SMB Is The New Enterprise

by Eric Goodness  |  June 2, 2009

Yesterday, I finally pushed the revised forecast for Remote IT Management into the Gartner Editing queue.  To create the forecast I interviewed about 50 different companies that offer RIM services...

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Nortel Bankruptcy: Enterprise Services Focused Business Can't Stand Alone

by Eric Goodness  |  January 16, 2009

I've read a lot in the past 48 hours about Nortel's Chapter 11 filing and there is a lot of speculation about the future of Nortel and its next best steps. A popular...

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Remote Infrastucture Management: Onshore Delivery, Offshore Delivery...Who Cares?

by Eric Goodness  |  September 21, 2008

In my coverage of remote infrastructure management (RIM) services, I'm often asked by user organizations about the advantages of leveraging offshore vendors.   My usual response is ‘it doesn’t matter’.   I'm actually seeing...

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Are Users Ready to Outsource Mobile Device Management?

by Eric Goodness  |  September 15, 2008

There's lots of buzz around mobile device management (MDM).  A fair number of my colleagues are busy with inquiries aimed at helping users acquire software for self-management solutions.  As an analyst...

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