Gartner Blog Network

Category: 'crm-software-industry' Blog Posts

from the Gartner Blog Network

Open Sesame - Can Alibaba Open the Door of Chinese Market for Salesforce?

by Olive Huang  |  July 25, 2019

Today Salesforce announced a strategic partnership with Alibaba. Very little was said in the announcement. Two things I think are quite important - The partnership includes Salesforce running Sales Cloud,...

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Australian Farmers Praying for Rain, and in Need of a Better Weather App

by Olive Huang  |  February 16, 2014

This winter (summer in Australia) the earth got a little bit crazy. Snow storms in the U.S., Flood in UK and where I live, a rural town 400 KM north...

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Gong Xi Fa Cai in a Digital World

by Olive Huang  |  February 2, 2014

Like most of the overseas Chinese, my friend circles are split into two - people who can access Facebook and people who can't access Facebook. WeChat, China's No.1 social media...

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Losing Your Wallet as The Ultimate Test of Customer Service

by Olive Huang  |  January 26, 2014

Just shortly before Christmas I was on my way back from a Microsoft Dynamics Asia Event, I lost my wallet. It was absolutely the worst nightmare a traveler could have......

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Facebook Thinks I am Fat and What Can I Do about It?

by Olive Huang  |  December 10, 2013

I am a conservative Facebook user. My Facebook profile is simple - no work, no family photos, no pictures of friend’s wedding or kids party. All I put on Facebook...

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My Dreamforce as a Fish Market Theory

by Olive Huang  |  December 2, 2013

10 am, November 17th, San Francisco International Airport. A serious looking US border control officer asked me "What are you coming to the U.S. for Mam?" "Attending a conference." I...

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