Gartner Blog Network

Category: 'ai' Blog Posts

from the Gartner Blog Network

Retail's Cost Dilemma - Replacing All That Free Customer Labor

by Robert Hetu  |  January 11, 2018

If you don't think robotic process automation (RPA) and intelligent automation services (IAS) are going to impact retail labor consider this, as digital commerce grows so does the need to...

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Star Wars: The Last Jedi: A Tech Movie Review (3.5 stars)

by Craig Roth  |  December 20, 2017

Welcome to my Tech Movie Review of "Star Wars: The Last Jedi", a film about how the world would look without AI and automation.  Spoiler alert: it leads to a lot of...

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By 2022, One in Five Workers Engaged in Mostly Nonroutine Tasks Will Rely on AI to Do Their Jobs

by Craig Roth  |  December 5, 2017

Artificial intelligence (AI) is hitting its stride.  Articles and conference presentations expound on how AI can transform smart cities, your shopping experience, and medical diagnosis.  Not to mention self-driving vehicles,...

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Advanced analytics are critical for modern and effective retail assortment planning

by Robert Hetu  |  December 1, 2017

Having just completed publication of the 2017 Critical Capabilities For Retail Assortment Management Applications it's a great time to reinforce the importance of using new advanced analytic capabilities. Advanced analytics...

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Alexa for Business: Natural Language Interfaces in the Workplace

by Craig Roth  |  November 30, 2017

Amazon's announcement of Alexa for Business  today has targeted the conference room (or maybe the lab), but I think that obscures the broader trend toward natural language interfaces (NLI). In...

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Alexa for Business: "Alexa, Kick Everyone From the Previous Meeting Out of my Conference Room"

by Craig Roth  |  November 30, 2017

Amazon announced Alexa for Business at its re:Invent conference today. And while I don't look forward to working in an open plan office with all my coworkers yelling "boldface" at...

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A Top-down View of the Future of Work

by Craig Roth  |  October 30, 2017

"Future of work" has become a meme - a phrase that has a rich set of associations that may vary considerably from the words it is made up of.  "Future...

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If Amazon Doesn't Knock, Will You Let Them In?

by David Yockelson  |  October 27, 2017

A few days ago, Amazon introduced a new service/product combination called Amazon Key. Through the integration among a video camera, selected smart locks, Amazon Prime, and your favorite delivery service, you...

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Predicting What Technology Will Do Is Much Easier Than Predicting What Humans Will Do With It

by Craig Roth  |  October 5, 2017

Here at Gartner we make a lot of predictions. I jumped in feet first as co-lead author of our Software Adoption predicts and have been closely watching the predictions on...

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