Gartner Blog Network

Posts from Date:   2017-8

Who is the Customer of my Product?

by Bill Swanton  |  August 10, 2017

One of the most powerful aspects of treating applications like products is customer focus.  Instead of the team seeing its job as implementing Tasks 212 to 245 of Project QRT, they suddenly realize there is a customer for their work and their job is to keep that customer happy by delivering exactly the right functionality. […]

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