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‘Less is More’… Clean up the Attic!

by Bart Willemsen  |  June 9, 2020

Riddle me this: On Sunday evening, we enjoy a quiet moment on the couch, zapping through various channels until we reach the Discovery Channel. They air ‘Hoarders’; semi-documentaries dealing with people with, let’s just say a sometimes ‘unhealthy strong connection with or feeling for’ items and animals. They must be convinced of the problem, then […]

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In Artificial Intelligence We Must Trust (2 of 2)

by Bart Willemsen  |  April 29, 2020

More and more, especially today in the turbulent times of COVID-19, we see an almost unreasonable reliance on technology. Tracking apps for example do nothing to reduce virus impact, symptom treatment, or ‘kill the virus’ as some have stated. At best, warning signals can be provided based on (duration of) proximity to help prevent spread. […]

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The Ad Tech Industry Must Preserve Privacy (guest post)

by Bart Willemsen  |  April 7, 2020

AdTech has a challenge with privacy. Historically the problem has grown mostly under the radar for the general public. A quick history overview: When the internet grew into an advertising medium, organizations used to treat websites as they had TV networks or magazines. Ad impressions were bought based on size and demographics of the audience […]

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How the COVID-19 Crisis Shows Privacy is a Foundational Value

by Bart Willemsen  |  April 3, 2020

Imagine someone rigged a bingo game. Unsuspecting elderly are weekly haggled for their money in a resting home’s auditorium. Now imagine there’s some kind of crisis and internet and TV break down. Many people suddenly look for different distractions. The only event available is that bingo game. Suddenly, instead of two dozen 90-year olds, there […]

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In Artificial Intelligence We Must Trust (1 of 2)

by Bart Willemsen  |  March 16, 2020

AI will save the world (no it won’t). AI will solve world hunger (not on its own it won’t). And now, AI will cure us of Corona (eehhrm… NOPE). But it can help. And that’s exactly the balance we need. Techrepublic and a few dozen others recently quoted me with regards to a note I […]

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COVID-19 Coronavirus and Employee Privacy

by Bart Willemsen  |  March 11, 2020

Recently, we’re seeing an increased number of questions with regards to employee privacy and the Coronavirus (COVID-19). Employee privacy is not new, and especially in the EU there has been consistent guidance on what is (baseline) possible and what not. What data can you process when an employee calls in sick, and what can you […]

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Short Rant on Viruses, How We Combat Trouble, and Your Happy End

by Bart Willemsen  |  February 28, 2020

My pea-sized brain sometimes has trouble to understand things, no matter how it works on a problem. One of the things I observed is that there are more words written about the Corona virus (COVID-19) than actions seem to be taken to combat it. When the H1N1 flu hit Western EU in the earlier 2000s, […]

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Action-Reaction-the Blame Game. Please Play it Right.

by Bart Willemsen  |  February 24, 2020

When a high profile breach occurs, one thing seems to become increasingly certain; the CISO may have to look for another employer. Is that fair? In privacy, a discipline learning fast from the evolution of the security pitfalls over decades, I hope this won’t become a trend . Of course, the privacy leader must be […]

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Make money with privacy by having privacy make money

by Bart Willemsen  |  February 17, 2020

If, like me, you worked in privacy about ten years ago, you’ve probably felt like that ghost rider on the freeway. Listening to the radio, knowing for sure you were doing things right, you hear an emergency broadcast announce that there’s one ghost rider around where you are driving. Seeing the headlights come your way […]

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Forget About a Privacy UX if You Can’t Even Get CX Right

by Bart Willemsen  |  February 10, 2020

In the many thousands of calls I’ve had in my recent 3.5 years with Gartner, mostly related to privacy and ethics, it’s become clear that the obvious is not obvious to everyone. Privacy is about the customer, not the data. It’s about gaining trust, or losing it. It’s about the user, and the experience. It’s […]

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