Gartner Blog Network

Posts from Date:   2020-2

Short Rant on Viruses, How We Combat Trouble, and Your Happy End

by Bart Willemsen  |  February 28, 2020

My pea-sized brain sometimes has trouble to understand things, no matter how it works on a problem. One of the things I observed is that there are more words written about the Corona virus (COVID-19) than actions seem to be taken to combat it. When the H1N1 flu hit Western EU in the earlier 2000s, […]

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Action-Reaction-the Blame Game. Please Play it Right.

by Bart Willemsen  |  February 24, 2020

When a high profile breach occurs, one thing seems to become increasingly certain; the CISO may have to look for another employer. Is that fair? In privacy, a discipline learning fast from the evolution of the security pitfalls over decades, I hope this won’t become a trend . Of course, the privacy leader must be […]

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Make money with privacy by having privacy make money

by Bart Willemsen  |  February 17, 2020

If, like me, you worked in privacy about ten years ago, you’ve probably felt like that ghost rider on the freeway. Listening to the radio, knowing for sure you were doing things right, you hear an emergency broadcast announce that there’s one ghost rider around where you are driving. Seeing the headlights come your way […]

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Forget About a Privacy UX if You Can’t Even Get CX Right

by Bart Willemsen  |  February 10, 2020

In the many thousands of calls I’ve had in my recent 3.5 years with Gartner, mostly related to privacy and ethics, it’s become clear that the obvious is not obvious to everyone. Privacy is about the customer, not the data. It’s about gaining trust, or losing it. It’s about the user, and the experience. It’s […]

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