Gartner Blog Network

Anthony J. Bradley
13 years at Gartner
30 years in IT

Anthony J. Bradley is a Group Vice President in Gartner Research. In this role he leads global teams of analysts who research the emerging technologies and trends that are changing today's world and shaping the future. Mr. Bradley's group strives to provide technology product and service leaders (Tech CEOs, General Managers, Chief Product Officers, Practice Leads, Product Managers and Product Marketers) with unique, high-value research and indispensable advice on leveraging emerging technologies and trends to create and deliver highly successful products and services. Information technology now impacts pretty much every business function in all companies, all industries, and all geographies. Technology providers are critical to the technology and business innovation that will define the world of tomorrow. Innovation depends on technology providers. By helping them, we help the world.

Customer Engagement: Does It Mean What You Think It Means?

by Anthony J. Bradley  |  February 15, 2017

This is a guest post from one of my analysts Craig Borowski. It’s no secret that engaged customers are better customers. Improving customer engagement can strengthen customer loyalty, increase a customer’s lifetime value and improve and solidify brand perception. It’s thus no surprise that companies invest a lot of time and effort trying to better […]

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Gartner Releases New FrontRunners and Future Schedule

by Anthony J. Bradley  |  February 6, 2017

We released 4 new FrontRunners quadrants last week. FrontRunners is a new content type targeted at helping small businesses make software purchasing decisions. For methodology and FAQ information see our FrontRunners page.  On January 31 we released updates to the September 2016 FrontRunners quadrants for Help Desk, Applicant Tracking and Customer Relationship Management. We also released […]

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Art of Saying “No” for Small Business Leaders

by Anthony J. Bradley  |  January 13, 2017

“Just say no.” “No means no.” So simple, so straight forward, and yet so inaccurate… so inadequate. When it comes to project portfolio management I often hear the sage advice of “just say no.” As if it were that easy. I just had a great discussion on this with Gartner VP and Distinguished Analyst, Tina […]

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Gartner Launches FrontRunners; a New Type of Quadrant

by Anthony J. Bradley  |  January 3, 2017

What happened? We launched a new quadrant called FrontRunners at the end of September 2016. You may not have noticed because it was a “soft” beta launch in four software markets. They are available to the general public through the Software Advice web site. You can find them below. FrontRunners quadrant for CRM software products […]

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Crowdfunding Site Activity – From Olympians to Zombies

by Anthony J. Bradley  |  November 24, 2014

Because the crowd is the essence of Crowdfunding, in examining Crowdfunding sites I always look for indications of crowd activity. I was frequently unpleasantly surprised to find little evidence of a crowd. So much so, that I am now surprised when I do see solid crowd activity. And I’m not talking about advanced near real-time […]

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Debt Crowdfunding Holds Much Promise

by Anthony J. Bradley  |  October 22, 2014

Conversely to my recent post that equity crowdfunding doesn’t exist, debt crowdfunding I believe is almost a foregone conclusion. This is also ironic since only about 4% of the 50 sites I looked at were debt crowdfunding sites (as opposed to 18% for equity crowdfunding). Prosper and Lending Club are two of the more prominent […]

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Equity Crowdfunding Does Not Exist

by Anthony J. Bradley  |  October 2, 2014

Currently, there really is no such thing as equity crowdfunding. This is ironic since about 18 or 36% of the 50 sites I looked at consider themselves equity crowdfunding. I am basically telling them they don’t exist (at least as they seem to consider themselves). Here are my arguments as to why. They are exclusive. […]

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Dissecting Crowdfunding

by Anthony J. Bradley  |  September 24, 2014

I have finished a detailed examination of 50 sites (list provided below). I also have read and examined the JOBS Act of 2012 myself to see the many, and valuable, interpretations of it firsthand. This examination has led me to the basic conclusion that most of these “crowdfunding sites” are not actually crowdfunding. And that […]

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Crowd Missing from Vast Majority of Crowdfunding

by Anthony J. Bradley  |  August 20, 2014

What do you envision of when you think of a Crowd? I think of a place with the bustling energy of people moving to and fro in a flurry of activity. Either somewhat synchronized like a New York City street during pedestrian rush hour or apparent pandemonium like 7:00 AM at Tsukiji Tokyo, the largest […]

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The State of Crowdfunding is Very Immature and Highly Fragmented

by Anthony J. Bradley  |  August 12, 2014

As promised though a bit late, I have now analyzed almost 50 leading crowdfunding sites. My overall view is that crowdfunding is in a very early and fragmented state. I won’t call this a multi-part post but will continue to post on my findings and will continue regularly examining more sites. Here are my initial […]

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