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Gartner “Cool Solutions with Social Software” Research

by Anthony J. Bradley  |  February 2, 2009  |  2 Comments

I am leading a significant 2009 Gartner case-based research effort around how clients are deploying social software and achieving business value. You may be familiar with Gartner’s “Cool Vendors” research. This case-based research will result in a series of “Cool Solutions with Social Software” published papers. We are anticipating that each report will include 5-6 one-half to one-page solution profiles. We will be collecting and analyzing cases during the months of Feb, Mar, and April for a Q2 publication time frame. I will summarize the results of the effort in this blog. 

As part of this research, we invite you participate by submitting and briefing us on your impact-ful implementation(s) of social software (or your customer’s). We prefer it if we can cite the name of your company and the products used, but this is not mandatory. With this research we are focusing more on value than technical details. We are looking to address the following questions:

  1. What is the business or mission challenge/opportunity addressed?
  2. How is social software being applied to the challenge/opportunity?
  3. What are the results and related business value?
  4. What social software technologies are employed?
  5. In general, what investments were required and how long did implementation take?

To participate please e-mail me at

research gmail email address  with the subject line “Gartner Cool Solutions with Social Software” and we can coordinate a discussion. If you are a vendor and are familiar with setting up Gartner vendor briefings then please contact our vendor briefings department

research VB contact  with Anthony Bradley as the desired analyst. You may excerpt this post for the body of the vendor briefing submission. 

I look forward to this effort and hope to hear from you.

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Category: social-applications  

Tags: cases  social-applications  

Anthony J. Bradley
13 years at Gartner
30 years in IT

Anthony J. Bradley is a Group Vice President in Gartner Research. In this role he leads global teams of analysts who research the emerging technologies and trends that are changing today's world and shaping the future. Mr. Bradley's group strives to provide technology product and service leaders (Tech CEOs, General Managers, Chief Product Officers, Practice Leads, Product Managers and Product Marketers) with unique, high-value research and indispensable advice on leveraging emerging technologies and trends to create and deliver highly successful products and services. Information technology now impacts pretty much every business function in all companies, all industries, and all geographies. Technology providers are critical to the technology and business innovation that will define the world of tomorrow. Innovation depends on technology providers. By helping them, we help the world.

Thoughts on Gartner “Cool Solutions with Social Software” Research

  1. Bryan House says:

    Hi Anthony – There is so much happening in this space, many people we speak to are looking for best practices and reference points to get started.

    Its great to see that you are collecting case studies to help others build the business case for their social software initiatives. I’m happy to share stories about what people are doing with Drupal in this area.

    Look forward to hearing from you.

  2. […] February I posted on a new research project to accumulate social software implementation case stories. I have currently collected 175 case stories [a big thank you to all the user enterprises and […]

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