Gartner Blog Network

Anthony J. Bradley
GVP
13 years at Gartner
30 years in IT

Anthony J. Bradley is a Group Vice President in Gartner Research. In this role he leads global teams of analysts who research the emerging technologies and trends that are changing today's world and shaping the future. Mr. Bradley's group strives to provide technology product and service leaders (Tech CEOs, General Managers, Chief Product Officers, Practice Leads, Product Managers and Product Marketers) with unique, high-value research and indispensable advice on leveraging emerging technologies and trends to create and deliver highly successful products and services. Information technology now impacts pretty much every business function in all companies, all industries, and all geographies. Technology providers are critical to the technology and business innovation that will define the world of tomorrow. Innovation depends on technology providers. By helping them, we help the world.

Artificial General Intelligence (AGI) is Impeding AI Machine Learning Success

by Anthony J. Bradley  |  November 20, 2019

I was at a social gathering a few weeks ago and one of the guests approached me saying, “I understand you know something about artificial intelligence.“ And then he went on to tell me how scary it is that within a few years we will have computers that can replace human beings. He is talking […]

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Only Technology Can Save the US Small Business Sector

by Anthony J. Bradley  |  May 16, 2018

  In 2017, Benny’s department store closed its doors. I was saddened to see this somewhat iconic Southern New England family-owned and run, 31 store chain, go out of business after 93 years of operations. Benny’s store and on-line experience was so out-of-date that it was actually charming. But charming doesn’t pay the bills. Arnold […]

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SMBs Spending Big on IT! Are They Spending Right?

by Anthony J. Bradley  |  November 1, 2017

Sometimes it seems like the prevailing thinking is that small and medium sized businesses don’t have the desire or money to invest in information technology. Perhaps it used to be that way. It isn’t anymore. SMB leaders are more and more recognizing that information technology is either an opportunity for competitive advantage or a threat. […]

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Do Software Vendors Want Your [Small] Business?

by Anthony J. Bradley  |  April 27, 2017

About a month ago I had an interesting conversation with a marketing leader from a software vendor. The company was unhappy with their product’s placement in a FrontRunners quadrant (FRQ). Ok, that part is not unusual. So here comes the interesting part. They were positioned very well in the FRQ. The positioning reflected that their […]

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Gartner Introduces “Software Needs Cycle”

by Anthony J. Bradley  |  April 12, 2017

I am pleased to announce new research covering a “Software Needs Cycle for Small Business” available for free on Gartner’s Software Advice website. During the keynote address at every Gartner Symposium for the past three years Peter Sondergaard, Gartner’s Global Head of Research, emphasizes that “Every business is an IT business.” His point is that […]

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Customer Engagement: Does It Mean What You Think It Means?

by Anthony J. Bradley  |  February 15, 2017

This is a guest post from one of my analysts Craig Borowski. It’s no secret that engaged customers are better customers. Improving customer engagement can strengthen customer loyalty, increase a customer’s lifetime value and improve and solidify brand perception. It’s thus no surprise that companies invest a lot of time and effort trying to better […]

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Gartner Releases New FrontRunners and Future Schedule

by Anthony J. Bradley  |  February 6, 2017

We released 4 new FrontRunners quadrants last week. FrontRunners is a new content type targeted at helping small businesses make software purchasing decisions. For methodology and FAQ information see our FrontRunners page.  On January 31 we released updates to the September 2016 FrontRunners quadrants for Help Desk, Applicant Tracking and Customer Relationship Management. We also released […]

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Art of Saying “No” for Small Business Leaders

by Anthony J. Bradley  |  January 13, 2017

“Just say no.” “No means no.” So simple, so straight forward, and yet so inaccurate… so inadequate. When it comes to project portfolio management I often hear the sage advice of “just say no.” As if it were that easy. I just had a great discussion on this with Gartner VP and Distinguished Analyst, Tina […]

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Gartner Launches FrontRunners; a New Type of Quadrant

by Anthony J. Bradley  |  January 3, 2017

What happened? We launched a new quadrant called FrontRunners at the end of September 2016. You may not have noticed because it was a “soft” beta launch in four software markets. They are available to the general public through the Software Advice web site. You can find them below. FrontRunners quadrant for CRM software products […]

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Crowdfunding Site Activity – From Olympians to Zombies

by Anthony J. Bradley  |  November 24, 2014

Because the crowd is the essence of Crowdfunding, in examining Crowdfunding sites I always look for indications of crowd activity. I was frequently unpleasantly surprised to find little evidence of a crowd. So much so, that I am now surprised when I do see solid crowd activity. And I’m not talking about advanced near real-time […]

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