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Special Report Helps Prepare You for Increased Business Value from AI

by Andrew White  |  July 26, 2018  |  Comments Off on Special Report Helps Prepare You for Increased Business Value from AI

If you have read my blog in the last year or so you would have noticed a couple of themes on which I have mused:

  1. In general, any technology only adds increased productivity or repeatable business value for wide swathes of an industry (Productivity Limits and the Impact of Innovation – How to Beat Amazon) once the right:
    • Technology has evolved (spanning general purpose technology and adapted special purpose solutions)
    • Organizational and/or business models have developed
    • Workforce skills have matured
  2. AI won’t yield such sizable benefits for quite some time: 2018 Won’t See a Massive Productivity Boost From AI – 2019 Might Show It

The point is that any technology, AI is little different, won’t provide benefits simply by cutting a check and selecting a tool.  There is tons of research that, if you read enough of it, distills down success to technology and solutions, organizational models and skills – that’s it.  What puts AI into a specific class is that AI as a technology is a general purpose technology – it needs application to specific problems or opportunities.

So it is exciting to read this new special report led by my colleague Gareth HerschelDon’t Let Artificial Intelligence’s Immaturity Stop You Exploiting Its Potential: A Gartner Trend Insight Report.  This is a great set of research organized around the themes outlined above that need to be consciously organized by firms looking to exploit AI.  Enjoy!


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Category: artificial-intelligence  productivity  

Andrew White
Research VP
8 years at Gartner
22 years IT industry

Andrew White is a Distinguished Analyst and VP. His roles include Chief of Research and Content Lead for Data and Analytics. His main research focus is data and analytics strategy, platforms, and governance. Read Full Bio

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