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New Data and Analytics Research: New Data and Analytics ITScore (Maturity Model)

by Andrew White  |  October 23, 2017  |  Comments Off on New Data and Analytics Research: New Data and Analytics ITScore (Maturity Model)

My colleague Thomas Oestreich and myself just published the ITScore for Data and Analytics.

Data and analytics leaders should use this Gartner ITScore for all data and analytics programs. It will help them assess shortcomings, determine priorities and identify actions for improving the maturity and performance of their related competencies and capabilities.

This is a substantial change to the previous ITScore for Data and Analytics.  Despite the name, the previous model was focused on analytics and BI.  The new ITScore for Data and Analytics expands the focus now across all data and analytics initiatives including things like data management, information governance, master data management, data science/ML, as well as still covering analytics and BI.

The new model looks at the core and key capabilities you would need to evaluate in terms of maturity for any one or more of these initiatives, irrespective of size or scope.  As such the new ITScore looks at vision, strategy, alignment to outcomes, people, skills and organization, technology, implementation as well as engagement.  Even this new maturity model will likely change over time, probably incrementally as we learn more and more about how get more value from data and analytics.

Also, please note that the ITScore is not the only maturity model we offer in data and analytics.  We support more detailed, program-specific maturity models, and some of these even come with their own self-assessments.  These include today Master Data Management and Enterprise Information Management.  The previous analytics and BI maturity model I hope will be re-published as a self-assessment at some point. We also offer domain specific analytics and BI maturity models – such as for supply chain.

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Category: data-and-analytics  it-score  

Andrew White
Research VP
8 years at Gartner
22 years IT industry

Andrew White is a research vice president and agenda manager for MDM and Analytics at Gartner. His main research focus is master data management (MDM) and the drill-down topic of creating the "single view of the product" using MDM of product data. He was co-chair… Read Full Bio




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