Gartner Blog Network

New Special Report on Digital Trust

by Andrew White  |  June 1, 2017  |  Comments Off on New Special Report on Digital Trust

My colleagues Felix Gaehtgens and Ant Allan just led a special report on digital trust.  They just published Digital Trust – Redefining Trust for the Digital Era: A Gartner Trend Insight Report.

Trust underpins every interaction, but traditional trust models do not scale to the scope, spontaneity and agency required in digital business. Digital trust emerges to establish and manage trust in the myriad digital interactions and relationships between businesses, individuals and things.


I was lucky enough to contribute to this special report with an updated note that ended up being importantly changed: Reset your Information Governance Approach by Moving from Truth to Trust.  In this note I updated the “trust model” I developed a few years ago.  This model can be used to determine the policy of trust between data, systems, people, devices, or enterprises.  It can also be used to measure or determine the level of trust being observed.  You can then leverage teh result to automate the level of risk mitigation and quality routines needed to resolve any gaps between the observed level of trust and the desired level of trust.


Category: digital-business  trust  

Andrew White
Research VP
8 years at Gartner
22 years IT industry

Andrew White is a research vice president and agenda manager for MDM and Analytics at Gartner. His main research focus is master data management (MDM) and the drill-down topic of creating the "single view of the product" using MDM of product data. He was co-chair… Read Full Bio

Comments are closed

Comments or opinions expressed on this blog are those of the individual contributors only, and do not necessarily represent the views of Gartner, Inc. or its management. Readers may copy and redistribute blog postings on other blogs, or otherwise for private, non-commercial or journalistic purposes, with attribution to Gartner. This content may not be used for any other purposes in any other formats or media. The content on this blog is provided on an "as-is" basis. Gartner shall not be liable for any damages whatsoever arising out of the content or use of this blog.