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Save Money on Networking Support/Maintenance Costs

by Andrew Lerner  |  May 15, 2014  |  Submit a Comment

Maintenance and support costs on networking gear (i.e., router/switch/ADC/WOC etc.) are way more expensive than most people realize. In fact, for certain types of equipment, support/maintenance costs are significantly higher than the initial capital cost over a five year life-cycle. The good news is that there are several ways to reduce and/or optimize this expenditure, and we published (updated, actually) research on it this week:

How to Reduce Network Equipment Maintenance Costs, http://www.gartner.com/docshare?resId=2738018. Overall, of the four biggest cost-saving tactics identified in this note, some clients do a few of these things, but very few do them all. A few snippets from the report…

  • There are 5 support models you can use, ranging from manufacturer-branded to self-sparing.
  • One size (of support) does not fit all (equipment).
  • Limited lifetime warranties are available from several equipment vendors, and make sense in many instances, but not all.
  • As SDN and other disruptive networking paradigms evolve (i.e., White-Box Switching, Disaggregation), new networking support/maintenance models consequently emerge.

Regards, Andrew

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Category: adc  networking  woc  

Tags: adc  cost-savings  router  

Andrew Lerner
Research Vice President
6+ years at Gartner
21 years IT Industry

Andrew Lerner is a Vice President in Gartner Research. He covers enterprise networking, including data center, campus and WAN with a focus on emerging technologies (SDN, SD-WAN, and Intent-based networking). Read Full Bio




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