Gartner Blog Network

Posts from Date:   2011-5

When Government Organizations are Impermeable to Change

by Andrea Di Maio  |  May 29, 2011

I met the CIO and the IT strategist from a large government organization to discuss about social media and gov 2.0. The organization had been using Facebook and Twitter for some time to reach out to constituents, and the whole discussion was about what to do next. I made my usual point that the right […]

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Gov 2.0: It Takes a Crisis to Take Off, It Takes Much Less to Stall

by Andrea Di Maio  |  May 27, 2011

I spent a day in Brisbane, Queensland, where I had a chance to visit government organizations at the state and local level and discuss with them about social media strategies. The attitude to social media suddenly changed between December 2010 and January 2011, when massive rains caused the Brisbane river to overflow and flooded most […]

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Are government agencies getting obsessed with private clouds?

by Andrea Di Maio  |  May 25, 2011

Last week I was at a large government agency with a large IT shop, running its own data center, and currently piloting an internal private cloud for infrastructure as a service (network, virtual machines and storage bundled together). They wanted to discuss whether they had made the right architectural choices and how to move from […]

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Are government agencies still in denial about social media?

by Andrea Di Maio  |  May 23, 2011

Last week I met the CIO of a government agency and we discussed about their current plans for internal collaboration, based on the deployment of a particular commercial solution. He seemed to have quite clear ideas about investment, deployment and sustainability of that initiative, for which he said he had users queuing for over 50 […]

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Where technology should be used to improve policy-making, and is not

by Andrea Di Maio  |  May 22, 2011

Since the dawn of Information Society and E-Government programs, the objective of increasing transparency and citizen participation in policy-making has been high on the agenda of most countries, states and cities. Terms like e-participation, e-consultation, e-petition have been used to indicate different ways in which IT could ease the engagement in political decision-making. The advent […]

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The unbearable sense of IT inferiority of European governments toward the UK

by Andrea Di Maio  |  May 16, 2011

A few days ago I had a conversation with people from a southern European country about the state of government IT in Europe, with particular reference to what the European Commission is doing on large-scale projects and their benchmarking activities to compare progress across EU Member States. We agreed that, bas on our collective experience […]

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A Tale of Intolerance that Explains Why Certain Countries Are Lagging Behind

by Andrea Di Maio  |  May 13, 2011

I often engage in discussions of a more personal nature on Facebook, where I happen to debate about politics, music, movies, technology and more. The other day I saw a post by a well-reputed Italian university professor about some usability shortcomings of the Italian railways web site. Quite a few commentators, including myself, supported his […]

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The US Government goes one step further to support cloud deployment

by Andrea Di Maio  |  May 12, 2011

On May 10 the GSA published a request for quotation aiming to select vendors for blanket purchase agreements through which either individual departments/agencies or groups thereof or GSA itself on their behalf could place task orders to specific services. The RFP is looking for five different lots: Email as a Service, covering mailboxes, archiving, directory […]

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From "more for less" to "good enough for (almost) free"

by Andrea Di Maio  |  May 11, 2011

There is one particular sentence that I have heard countless times over the five or six years: doing more with less. First time I heard it was during the first efficiency review conducted by Sir Peter Gershon for the UK government, where for the first time after many years the case for government cost containment […]

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When Open Government Is Still A Myth

by Andrea Di Maio  |  May 10, 2011

Last week I had a conversation with a government agency about the content of the whole-of-government strategy and the new governance arrangements that should lead to more effective cooperation among agencies. During the meeting I said that I had received in confidence a draft copy of a diagram showing which agencies would be in charge […]

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