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When Government Clouds Become Stormy

by Andrea Di Maio  |  July 27, 2010  |  1 Comment

Those who have been watching with interest the largest and highest-profile deployment of cloud-based email in a government organization will have welcomed recent news about difficulties that Google is encountering in the city of Los Angeles with mixed feelings. As reported here and here, the migration from Novell to Google Gmail was planned to be completed by the end of June, and only about one third of the 30,000 employees have migrated, with security concerns expressed by the LA Police Department.

While several people may read this as a setback for Google, in reality this “clouds” other high profile deals, like the one at GSA, where Microsoft and Google are competing.

It is early to draw conclusions, but it is quite evident that cloud-based solutions may not be ready for prime time. Those who are looking into moving soon should start looking into their total cost of ownership of as well as dissecting their security requirements against what both Google and Microsoft provide in terms of their own government clouds.

Last but not least – although I am not suggesting this is the case for Los Angeles – sometimes security worries are a shield for different concerns, such as the desire to retain control or the unwillingness to change functionality and user interface (see previous post).

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Category: cloud  

Tags: google  

Andrea Di Maio
Managing VP
19 years at Gartner
33 years IT industry

Andrea Di Maio is a managing vice president for public sector in Gartner Research, covering government and education. His personal research focus is on digital government strategies, open government, the business value of IT, smart cities, and the impact of technology on the future of government Read Full Bio


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