It seems that the US General Services Administration is about to launch FedSpace, “a new Facebook-like social networking program for federal employees”.
On surface, it looks like a good idea. A safe space for federal government employees to discuss, be in touch, share experience, built on the earlier success of Intellipedia and A-Space in the Intelligence domain, and following in the tracks of SpaceBook by NASA (see previous post) as well as GCPedia or GCConnex in Canada.
Good idea, but not great. While the desire for a safe and secure space is understandable, the problem is that one cannot draw boundaries for collaboration. Those who already use Facebook, LinkedIn, Twitter, GovLoop and other mainstream social media platforms in government do enjoy the ability to determine who they want to be in touch and share information with. In some cases, these are people outside government (ex-colleagues, contractors, academics, activists, and so forth). Providing employees with an internal collaboration space creates artificial boundaries to collaboration. Questions that will arise include: how can I import contacts from my other social media platforms? How can I create a group including contacts across different platforms? How can I mashup with data residing in external sites? and so forth.
This is yet another example of how governments try to bend government 2.0 to fit within their comfort zone. Unfortunately the train has already left the station long time ago. I’m sure that FedSpace will be moderately useful to improve inter-agency communication and knowledge sharing. But I’m also sure that it will be less valuable and more expensive than just focusing on making sure that employees use wisely and productively consumer platforms that they – as well as their constituents and partners – already use anyhow.
Read Complimentary Relevant Research
Predicts 2017: Artificial Intelligence
Artificial intelligence is changing the way in which organizations innovate and communicate their processes, products and services. Practical...
View Relevant Webinars
CES, held in Las Vegas each January, is the major yearly showcase for personal devices, apps and services that will make their way into...
Comments or opinions expressed on this blog are those of the individual contributors only, and do not necessarily represent the views of Gartner, Inc. or its management. Readers may copy and redistribute blog postings on other blogs, or otherwise for private, non-commercial or journalistic purposes, with attribution to Gartner. This content may not be used for any other purposes in any other formats or media. The content on this blog is provided on an "as-is" basis. Gartner shall not be liable for any damages whatsoever arising out of the content or use of this blog.