Gartner Blog Network


New US Administration Takes First Step Toward Openess

by Andrea Di Maio  |  January 23, 2009  |  6 Comments

In a memo published on January 21st, i.e. only one day into his Presidency, the new US president urges his administration to act to create an “unprecedented level of openness in Government … to ensure the public trust and establish a system of transparency, public participation, and collaboration“.

As far as transparency, the aims are  (1) “to disclose information rapidly in forms that the public can readily find and use“, (2) to “harness new technologies to put information about (departments’ and agencies’) operations and decisions online” and (3) to “solicit public feedback to identify information of greatest use to the public“. All this steps can transform the way government operates and relates to its constituents, but it is the latter that yields the greatest potential. In fact (1) and (2) somewhat imply that government retains control of what information gets disclosed and how rapidly. But (3) puts constituents in the driving seat, through initiatives such as mashup contests like ShowUsABetterWay.com and Apps for Democracy: interestingly enough the latter was launched by the Washington D.C.’s CTO, who is one of the candidates shortlisted to become the federal government CTO.

As far as participation, the memo says that departments and agencies should (1) “offer increased opportunities to participate in policymaking and to provide their Government with the benefits of their collective expertise and information“; and (2) “solicit public input on how (the administration) can increase and improve opportunities for public participation in Government“. Both sound very promising and well-intentioned, but the administration will have to come to terms with whether such participation should happen under its watch, e.g. on a government web site like change.gov, or should embrace – if not encourage – debates that happen outside the government boundaries, on social networks and communities that people choose, or even create, to discuss different matters. Gartner discussed this more outward looking  approach in “How Government Can Use Social Networks” (login required).

Finally, as far as collaboration, departments and agencies should (1) “use innovative tools, methods,and systems to cooperate among themselves, across all levels of Government, and with nonprofit organizations, businesses, and individuals in the private sector“; and (2) “solicit public feedback to assess and improve their level of collaboration and to identify new opportunities for cooperation.” The first call for action is particularly interesting, as it does not suggest a distinction between internal and external collaboration. While this may be necessary from a tactical viewpoint or just because different approaches may be more effective to target different types of collaboration, putting government and non-government in the same sentence is a powerful statement. However it would have been even more powerful if the President had invited “individuals in departments and agencies to cooperate with individuals inside and outside government”: the power of collaboration is that it crossed all organizational boundaries, and the main challenge for government organizations is how to empower their employee to embrace this collaboration without boundaries.

The memo directs the government CTO, OMB and GSA to  coordinate the development by appropriate executive departments and agencies, within 120 days, of recommendations for an Open Government Directive. Now this is where the administration could already walk the talk, and try out collaboration. It would be interesting to see whether some of the existing infrastructure, such as change.gov or Gov Gab , could be useful for this purpose.

I may have been too cautious in my previous posts and my colleague Anthony Bradley could be having a first demonstration that his optimism was well placed. The jury is still out, but this is one of those cases where I’d love to be wrong.

Additional Resources

Category: social-networks-in-government  web-20-in-government  

Tags: social-networks-in-government  

Andrea Di Maio
Managing VP
19 years at Gartner
33 years IT industry

Andrea Di Maio is a managing vice president for public sector in Gartner Research, covering government and education. His personal research focus is on digital government strategies, open government, the business value of IT, smart cities, and the impact of technology on the future of government Read Full Bio


Thoughts on New US Administration Takes First Step Toward Openess


  1. […] Who’s BloggingAndrea DiMaioKristin MoyerTom AustinAndrew FrankNick JonesJim SinurToby BellThomas BittmanFrench CaldwellJeffrey MannSteve PrenticeJim HolincheckBrian PrenticeDavid McCoyGartner Blog NetworkDan ShollerGreg YoungAnthony BradleyLydia LeongJohn PescatoreEric GoodnessNick GallDebbie WilsonMark McDonaldMark RaskinoMastering The Hype CycleAndrew WhiteKathy HarrisThomas OtterAllen WeinerGene PhiferDaryl PlummerFrank KenneyWhit AndrewsJim LundyDavid M SmithJeff RosterMike McGuireMark DriverAndreas BittererCameron HaightMichael MaozOffice of the OmbudsmanGene AlvarezApplication Architecture, Development & IntegrationPortals, Content and CollaborationVal SribarPat PhelanDavid CearleyNikos DrakosRay ValdesTom Murphy ← New US Administration Takes First Step Toward Openess […]

  2. […] this confirms the willingness to change and supports earlier statements about openness. Do not be mistaken though, there is nothing really new or revolutionary. Several US States have […]

  3. […] my blog I’ve covered the theme of open government data many times, since when the US President issued his memo setting the scene for […]

  4. […] NextGov article), the US government is about to release an Open Government Directive, further to President Obama’s executive memo dated January 21st. According to a recent NextGov article, The directive will lay out a structured […]

  5. […] the US federal government issued the long-awaited Open Government Directive, as requested in an executive memo issued in January by President […]

  6. […] administration on the IT industry after his first full year in office.This made me think about my first post during his administration, which welcomed his executive order on open government and was at the basis of the Open Government […]



Comments are closed

Comments or opinions expressed on this blog are those of the individual contributors only, and do not necessarily represent the views of Gartner, Inc. or its management. Readers may copy and redistribute blog postings on other blogs, or otherwise for private, non-commercial or journalistic purposes, with attribution to Gartner. This content may not be used for any other purposes in any other formats or media. The content on this blog is provided on an "as-is" basis. Gartner shall not be liable for any damages whatsoever arising out of the content or use of this blog.