Gartner Blog Network

Adrian Lee
Research Director
1 years at Gartner
15 years IT Industry

Adrian Lee focuses on providing advice and market guidance on the overall personal technology environment, encompassing devices, services, apps and ecosystems. Adrian brings a focus on B2C and B2B2C mobile applications in personal technologies and service provider markets. He advises brand, product marketing, sales leaders and other stakeholders on how to deploy digital advertising, branded content and e-commerce platforms to drive profitable revenue growth. He supports brand management teams on how to navigate disruptive innovation and tools to create best-of-breed user experiences. Read Full Bio

Singapore Will Start e-Tax on Digital Services in 2020

by Adrian Lee  |  February 23, 2018

Netflix. Uber. Spotify.  Consider yourselves warned. During the Budget statement on 19th February,  Singapore’s Finance Minister Heng Swee Keat announced that there will be a GST (Goods and Services Tax) imposed on digital services such as ride-sharing, food ordering, ticket sales, and video on-demand providers from 2020. Broadening the tax base to include digital services […]

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Worry Me, Natural Language Processing Doesn’t

by Adrian Lee  |  January 17, 2018

The Newsweek headline screamed, “Robots Can Now Read Better Than Humans, Putting Millions of Jobs At Risk”. I nearly drowned laughing into my morning coffee. It was a slow news day? The story described a reading accuracy test that pitched Alibaba’s natural language processing (NLP) AI versus a ‘rival human’.  Yes, the robot outdid the […]

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Conversational Artificial Intelligence. We Need To Talk About It.

by Adrian Lee  |  October 10, 2017

Gartner released its Top Strategic Predictions for 2018 and beyond on 29th September. I heaved a sigh of relief when I saw that one of the predictions by my esteemed colleagues read, “By 2021, early adopter brands that redesign their websites to support visual and voice search will increase digital commerce revenue by 30%.” It […]

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Digital Commerce Success Is A Click Away

by Adrian Lee  |  August 15, 2017

Since this is my first Gartner blog post, I want to write about something that I love. And nothing gives me more pleasure than discussing how to grow a successful digital commerce business with our clients. The complex, sprawling world of digital commerce challenges many a business leader. Southeast Asia also presents itself as a […]

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