Gartner Blog Network

Infrastructure Service Providers Cannot “Simply Survive” with “Simple” Infrastructure Services

by Rene Buest  |  September 17, 2018

Through 2020, cloud infrastructure as a service (IaaS) will cannibalize up to 25% of the infrastructure outsourcing market. A key factor in IaaS growth is the creation of new infrastructure...

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“To Suite or Not To Suite – Digital Business Requires a Different Approach to ERP” by Denis Torii

by Debbie Wilson  |  September 14, 2018

"Let’s keep it simple – we will buy one ERP suite, from a top 3 vendor that sells solutions to enterprises in our industry and that will solve our operational...

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GDPR Requires IRM For Fast and Effective Response

by John Wheeler  |  September 14, 2018

This week, Gartner hosted its annual Security & Risk Management Summit in London and the buzz at the event centered on the new risks associated with the General Data Protection...

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Successful Marketing Personalization Requires Going Beyond Gimmicks

by Bryan Yeager  |  September 14, 2018

Throughout my career, I’ve had a front-row seat to witness the evolution of personalized marketing. I started my personalization journey in the world of print, which is traditionally thought of...

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My Top 7 Popular Gartner Blog Posts for August 2018

by Anton Chuvakin  |  September 13, 2018

Most popular blog posts from my Gartner blog during the past month are: Our Security Orchestration and Automation (SOAR) Paper Publishes (SOAR research) SIEM Use Cases – And Other Security...

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Customer Experience and the "Next Best Action" Dilemma

by Augie Ray  |  September 12, 2018

As an analyst covering customer experience, I am often briefed by multichannel, personalization, and marketing automation platforms. Many promise to help brands improve their customer experience by identifying and executing the...

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September 2018 – DevOps Research

by Christopher Little  |  September 11, 2018

Hi all, Well, September is the big month for this Agenda's branded publications! The much-anticipated Application Release Orchestration Magic Quadrant (ARO MQ) and ARO Critical Capabilities both publish this month!...

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Buying - A (Small) Piece of the Puzzle

by Hank Barnes  |  September 11, 2018

Recent discussions around the buying process, the sales process, and purchase regret have spurred a lot of discussion on whether we have our priorities straight.  Dave Brock talks about this...

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Thoughts and Top Trends from the Tech Show IFA 2018

by Manjunath Bhat  |  September 9, 2018

Top Trends: Ecosystem around conversational interfaces getting stronger One of the top trends is that conversational interfaces underpinned by AI technologies now have an ecosystem developing around them. While Apple...

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Who Drives Digital Business From the Cloud Through the Edge to the Digital Touchpoint?

by Rene Buest  |  September 8, 2018

On a flight back home from London, I found the catchy headline “Clicks meet Bricks” in British Airways’ magazine “business life”. The article highlights the new age of retail, showing...

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