Gartner Blog Network

Gartner Predicts: 2018 Predictions for CRM Sales Technology

by Tad Travis  |  November 20, 2017

Gartner is pleased to announce our latest version of the annual predictions note, Predicts 2018: CRM Sales Technology Evolves With New Options for Improving Sales Outcomes, available Gartner clients here....

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HealthIT Continues March toward Interoperability - Perhaps

by Andrew White  |  November 20, 2017

I saw an interesting article that looked at the issues in healthcare IT as it wrestles with interoperability.  The article, HIT Think Why quality measurement raises the stakes for true interoperability, ...

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Put Data and Analytics at the Heart of your Digital Business

by Andrew White  |  November 20, 2017

McKinsey suggest (see Why you need a digital data architecture to build a sustainable digital business) that organizations focused on digital business should put data and analytics at the center...

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Don't Be a Data and Analytics Turkey

by Doug Laney  |  November 19, 2017

With Thanksgiving approaching this week in the U.S., last month in Canada, the following week in Australia, and even in the Netherlands this month, let's also give thanks for the...

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The Long and Winding Road to Real-Time Marketing

by Noah Elkin  |  November 18, 2017

"The long and winding road That leads to your door Will never disappear I've seen that road before It always leads me here Lead me to your door." Marketers' relationship...

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Apple HomePod Delay Highlights Resiliency of Amazon Echo and Google Home Against Market Entrants

by Werner Goertz  |  November 18, 2017

I must admit: when I started our Virtual Personal Assistant (VPA) Speaker forecast snapshot (see: Forecast Snapshot: VPA-Enabled Wireless Speakers, Worldwide, 2016-2021), the assumptions were that Amazon's Echo products were first...

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Customer Understanding: How User Research Will Save The World!

by Simon Yates  |  November 17, 2017

ICYMI: We are entering a new era in customer-centricity -- one that goes beyond soundbites and taglines to one that embeds customer understanding in every strand of your company's DNA....

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Suppliers and Manufacturers Must Join Forces to Combat Digital Security Threats

by Mark Atwood  |  November 17, 2017

A clear disconnect between Suppliers and Manufactures indicates a critical breach point that must be addressed Over the last several years, we have seen “cybersecurity” climb to the top of...

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Economics Corner: Walking in the Company of the Dead

by Andrew White  |  November 17, 2017

It's not often that one has the opportunity to refer to a popular (and one of my favorite) TV shows and a business-related news article in the blog.  But today...

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Recent Research: Life Science CIO Survey Results

by Stephen Davies  |  November 16, 2017

Each year Gartner surveys CIOs to gather data about company strategies, IT budgets and priorities, digital initiatives and industry-specific topics. Life science CIOs participate in this survey and our analyst...

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