Gartner Blog Network

Ready for Gartner Customer Experience Summit 2019

by Don Scheibenreif  |  April 24, 2019

As a member of Gartner's Customer Experience research team in our IT practice, I am excited to be speaking at our upcoming Customer Experience and Technologies Summit May 22-23 in...

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Gartner’s Magic Quadrant for Multichannel Marketing Hubs: What You Need to Know Now

by Noah Elkin  |  April 24, 2019

Multichannel marketing builds relationships by responding to expressed and implied customer needs through relevant, connected engagements to targeted audiences. Success requires data-driven insights into customer behaviors and interests, goals, and...

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Midsize IT Teams Can't Deliver Digital Outcomes without Business Acumen

by Vivek Swaminathan  |  April 23, 2019

Contributed by  Cameron Gilbert, Gartner for Midsize Enterprises Business acumen is the awareness of the broader internal and external business context. Employees with high levels of business acumen are up...

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Can Blockchain Tame AI's Dark Creative Impulses?

by Andrew Frank  |  April 23, 2019

One of the best places to get a glimpse of the future of AI and marketing is Adobe's "Sneaks" presentations, given at their annual Summit and Max conferences, which showcase...

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Building Collective Confidence

by Hank Barnes  |  April 23, 2019

Our understanding of the complexities associated with technology buying continues to improve.  We know that buying is frequently done by diverse teams.  We know that, in many cases, many of...

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Data Ownership - Not Waiting for the Lawyers

by Andrew White  |  April 23, 2019

I spotted a fascinating article in today’s US print edition of the Financial Times. It was titled, “Patients take control of their medical data”. Here is the quote that almost...

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Our Top 20 Most-Read Data and Analytics Research Last Week (to Apr 21)

by Andrew White  |  April 22, 2019

Click here for an interactive PDF to connect to the research directly.  This list excludes our branded research such as Magic Quadrants etc....

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Book Review: Born to Rule - Malcolm Turnball

by Andrew White  |  April 22, 2019

Book Review: Born to Rule, Paddy Manning, Melbourne University Press, 2018 Edition. I was in Sydney over a weekend and had a free hour and I happened to be browsing...

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Human Transformation - Is it time to get strategic about it?

by Marty Resnick  |  April 19, 2019

Recently I asked folks in my social media circles to take a poll about about Human Transformation. (The unofficial and anonymous poll is still live if you would please participate in...

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"The ERP Software Market: $35 billion+, 40 years in the making, but still growing nicely!" by Chris Pang

by Debbie Wilson  |  April 19, 2019

Spring has finally arrived in the Northern hemisphere and in keeping with tradition, we also published our annual ERP market share this month! The ERP software market is mature, (some...

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