Gartner Blog Network

Market guide for CDN Services

by Ted Chamberlin  |  January 18, 2018

Hot and steaming on Gartner. com !   Market Guide for CDN Services Published: 18 January 2018 ID: G00343230 Analyst(s): Ted Chamberlin | Mike Dorosh | Kevin Ji https://www.gartner.com/document/3846871?ref=solrAll&refval=196759637&qid=4fd9c2485ebca36189 Please enjoy and feel free to provide feedback....

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Transforming From Multichannel to Unified Retail Commerce

by Robert Hetu  |  January 18, 2018

Multichannel retailers face an existential crisis. Customers' buying behaviors and lifestyle choices are changing. Competitive pressures from disruptive, pure-play e-commerce players and new physical retailing models are causing radical changes...

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Implementing Customer-Centric Merchandising and Marketing in Retail

by Robert Hetu  |  January 18, 2018

Merchandising and marketing are core retail processes where technology must be deployed to leverage advanced analytics, algorithms, intelligent automation services and artificial intelligence to enable unified retail commerce. Retailers of...

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When Is a Disruption Not Particularly Disruptive?

by David Yockelson  |  January 18, 2018

Last week, IBM and Maersk announced the following blockchain-oriented venture (read about it here) to help "enhance global trade." Being a student of digital disruption and a person (OK, analyst)...

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Looking ahead: Gartner's CRM Sales Research 2018

by Tad Travis  |  January 18, 2018

Happy New Year everyone. Now that we are well into January, this is a good time to share thoughts and observations about the CRM Sales Research agenda for 2018. Yesterday,...

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New Ideas Why Productivity Growth Is Low

by Andrew White  |  January 18, 2018

This week’s US edition of the Economist reported (see Producing Ideas- Automation and Productivity) in the annual meeting of the American Economic Association that took place in Philadelphia January 7th....

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Logical Data Warehouse Project Planning

by Henry Cook  |  January 18, 2018

As this new year started I was reminded of a suggestion by my friend and colleague Erik to blog a diagram I was using that illustrates the size and shape of Logical...

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Book Review: Capitalism without Capital - The Rise of the Intangible Economy

by Andrew White  |  January 18, 2018

Book Review: Capitalism without Capital - The Rise of the Intangible Economy.  Jonathan Haskel and Stian Westlake, 2018, Princeton University Press. A most interesting book which starts out by asserting...

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A Musical Metaphor to Explain Digital Government

by Andrea Dimaio  |  January 18, 2018

Every country, state, city, vendor or consulting firm tend to have their own definition of what constitutes digital government. In many cases this is very similar to what we used...

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