Gartner Blog Network

Should your view of the customer be singular or plural?

by Benjamin Bloom  |  March 25, 2019

Here’s a game you can play with your family on the next game night.  Ask them what a CDP is! You can tell them it’s something everyone at work is...

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“What will my next -car- ERP choice be?” by Denis Torii

by Debbie Wilson  |  March 22, 2019

“What will my next car ERP choice be?” by Denis Torii I recently bought a new car. One that took me a couple of months to choose in fact. The...

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Infrastructure Service Providers Should Shift Their Business Toward Autonomous Operations by Integrating Intelligent Automation with a Central Knowledge Unit

by Rene Buest  |  March 22, 2019

Scaling business operations is one of the imperatives for infrastructure service providers to be able to serve an ever-growing customer base and to operate and maintain large (or larger) infrastructure...

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What is going on in the world of data and analytics?

by Andrew White  |  March 22, 2019

I have blogged before (see this from 2014: A Day in the Life of an Analyst” at Gartner’s IT/Expo Symposium – Day 3) about the hot topics I discussed with...

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The Benefits (and Limits) of Relative Measurements in Marketing

by Jason Mcnellis  |  March 22, 2019

When using hand tools in my woodshop, I can achieve tremendous tolerances. With relative ease, I can change the length, width or thickness of a board by one thousandth of...

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Measure the Offline Impact of Online Tactics

by Joseph Enever  |  March 21, 2019

Quantifying the offline impact, of online marketing, and in turn, your website, is one of the important analytical challenges multi-channel businesses face. This blog post focuses on the multi-channel retail...

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Psychoanalyzing Security Cloud Fears

by Anton Chuvakin  |  March 20, 2019

Here is a funny one: why so many security professionals (and leaders) still hate the cloud? OK, OK, I get it, many of you want to respond to this with...

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Loneliness, Happiness and the Analytics and BI Bake Off

by Cindi Howson  |  March 19, 2019

We just completed our fifth annual Analytics and BI bake off in Orlando and our first ever bake off in London.  These bake offs are action-packed, informative sessions that I...

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The Scientific Method and Selling

by Hank Barnes  |  March 19, 2019

In grade school, I remember learning the scientific method.  It is a formalized process for learning that has been around for centuries.  And, like anything that has stood the test...

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Customer Experience from Small Screen to Stage

by Jenny Sussin  |  March 19, 2019

I know Chicago and Rent went from stage to screen, but in 2019 it's pretty refreshing to take your eyes off of a screen. Most people consume Gartner research on...

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