by wcappell | April 3, 2012 | 3 Comments
An end user accessing a service from within a social network will behave differently with regard to that service than he or she would if the service had been accessed from outside the social network. This is, of course, particularly true if the service can be shared with other individuals in that network or if [...]
Category: Uncategorized Tags: AI, knowledge, service performance monitoring, social networks
by wcappell | March 26, 2012 | 6 Comments
Welcome to my new Blog! I hope you’ll join me in the coming weeks and months so that, together, we can explore some of the fascinating developments that are taking place, both academically and commercially, on the borderlines between Artificial Intelligence (AI) and Infrastructure and Application Management (IAM). There has always been a high volume [...]
Category: Uncategorized Tags: AI, analytics, application performance monitoring, big data
