Gartner Blog Network

Whit Andrews
VP Distinguished Analyst
14 years at Gartner
18 years IT industry

Whit Andrews is a vice president and distinguished analyst in Gartner Research. Andrews covers enterprise search and enterprise video content management.Read Full Bio

#FAIL #fail

by Whit Andrews  |  August 8, 2014

You’re a technologist, and you want to know how to start a company or a product, how to generate a division or develop a new opportunity. Get rejected: Fail. You’ve heard it before, and you wonder if it’s a truism. Of course it is. But it’s also true. You need to believe in yourself, your […]

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Transparency, people!

by Whit Andrews  |  July 29, 2014

Over my coffee, I discover the most recent you’re-part-of-Silicon-Valley’s-little-aquarium story on The New York Times, which tells me OKCupid studied a bunch of people because science. We can’t get enough of such outrages, of course. And there is no right to privacy, or to being unmolested in your pursuit of love. But dang it, as one […]

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Transparency for Why You See Facebook Ads is Smart

by Whit Andrews  |  June 12, 2014

Very few people click the button that lets them know why a song gets played on Pandora. I don’t know how few, but I know it’s probably only marginally better than the proportion who have ever clicked the “Advanced Search” link on any search engine, which most search vendors will tell you is pretty much […]

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The Pen Is Mighty, And So Is the Keyboard

by Whit Andrews  |  June 5, 2014

Ditching handwriting as a key aspect of curriculae captures attention and excites educators and parents. It’s a watershed change, to move away from teaching writing to pupils at a young age. The New York Times tells me Common Core moves toward keyboard proficiency in elementary school. The article goes on to studiously and decorously lament this, […]

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Auspicious, Intense Forgetting

by Whit Andrews  |  June 3, 2014

The flinty commercial heart that beats in the body of Silicon Valley is an extraordinary thing, pumping ridiculous sums of money though its global extremities in a tireless rhythm. But even more extraordinary is its guileless, amnesiac brain, glorious in its eager, avid forgetfulness. Twitter cast up Larry Page’s 2013 founder’s letter upon my cognitive […]

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How Do We Know Search Is Working?

by Whit Andrews  |  May 30, 2014

A client called this week to ask how she could know enterprise search is working. The CIO wants to know that the company is truly a leader in its search, and to do that, he feels that there need to be solid measurements he can see that show it’s definitely getting better. Even more attractive […]

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The What The Heck Button, Or, Show Me Why

by Whit Andrews  |  May 29, 2014

I had a fun vendor briefing with Brainspace today. Fun, because I’m old now, so it was great to meet a founder who developed his knowledge of search in the Verity era (he built “topics,” for you other grizzled or afflicted folks out there). And fun, because we talked about transparency of relevancy modeling, an […]

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Smart, Crisp Intersective Data Analysis pitched by OnlyBoth

by Whit Andrews  |  May 27, 2014

I met the folks at Vivisimo back in the earliest days of the question whether search would become BI and BI search (jury still out; expect an O.J. case-class delay). Founder and CEO Raul Valdes-Perez was and is a thoughtful, professorial technologist with a gentle mien. Vivisimo is now among the many vendors made history […]

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The Times Takes Up Our Kind of Interactive Video

by Whit Andrews  |  January 12, 2014

My colleague Adam Preset and I recently mused in research about how, as video gets shorter, organizations must prepare to assemble it in new models — and we chose broccoli and brussels sprouts as our metaphors. Broccoli has branches that branch again and then end; you travel down a broccoli branch and eventually you’ve made […]

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Twitter’s Still Here…And I Am Too #throwbackthursday

by Whit Andrews  |  January 9, 2014

Thanks to NextDraft, a marvelous collection of commented-upon links of the now-venerable “‘zine” format type, I learn in a short bit (Me, Myselfie and I)  that people who have narcissistic tendencies tweet more and Facebook more. As a person who is just starting to blog and tweet again (and who never — literally never — closes […]

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