Tom Austin

A member of the Gartner Blog Network

Archives for August, 2010


UNOFFICIAL: iPad Absolutely Transformational…

by Tom Austin  |  August 30, 2010  |  9 Comments

I’m flagging this as UNOFFICIAL because it’s not my intent to convey any formal Gartner positions here, only a few key personal observations. I don’t buy every new technology that comes along (even my wife would begrudgingly agree but argue that I buy too many…). And I avoided the iPad siren call at announcement time. [...]

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Challenging Singularity Dogma and other Totems of AI

by Tom Austin  |  August 11, 2010  |  2 Comments

In his piece in the New York Times, “The First Church of Robotics”, Jaron Lanier comes to bury AI, not to praise it. The piece is clear — there is substantial value to much of the technology work that some might classify as “Artificial Intelligence” but calling it that, according to Jaron, leads to major [...]

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Big Red Flag — IBM’s Ed Brill suggests you not read Gartner research on Notes/Domino email

by Tom Austin  |  August 8, 2010  |  8 Comments

  IBM’s Director, End-User Messaging and Collaboration (Ed Brill) has implicitly recommended that people not read Gartner’s research discussing clients who are asking about moving away from IBM Lotus Notes/Domino email. Why? Well, because he’s summarized the note in his blog post and determined it’s inconsequential. I discussed Ed’s post in an earlier blog posting of [...]

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Genuine Research — Accept No Substitutes, especially vendor-written summaries!

by Tom Austin  |  August 7, 2010  |  11 Comments

IBM’s Ed Brill decided to do himself a favor by publishing his summary of our recent research note entitiled “Migrating Off Notes/Domino E-Mail May Make Sense in Some Circumstances”. If you want to understand what we said, read our research note, not (just) Ed’s spin. I say “we” because even though the only name on [...]

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Google Wave: Enterprise’s deserve more partnership, engagement and transparency

by Tom Austin  |  August 5, 2010  |  3 Comments

These thoughts are purely personal ones, about the industry, and they do not necessarily reflect Gartner’s official positions here. Enterprise buyers and independent software vendors are not getting a fair shake. Last night I read about Google’s decision to pull the plug on Wave. It was posted on the Google blog. Well, congrats to them [...]

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