Tom Austin

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Archives for November, 2009


Windows 7 Update Advisor: Why can’t someone take responsibility for the end-to-end customer experience?

by Tom Austin  |  November 2, 2009  |  4 Comments

I downloaded this tool from Microsoft. According to Microsoft, “It scans your PC for potential issues with your hardware, devices, and installed programs, and recommends what to do before you upgrade.” Nice idea! Kudos. I installed it and ran it on my Lenovo X61 tablet. It chugged away for a while and then produced a [...]

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