Tom Austin

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Archives for April, 2009


IT facilitated delusions

by Tom Austin  |  April 20, 2009  |  1 Comment

It used to be reasonable to assume that most people read memos that were sent around. Remember the brown circulation envelopes that were reused to send paper memos around the office? And routing lists, typically 2 inches by 2 inches, with people’s initials and dates on them so you would know who at least affirmed [...]

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Happy Birthday, Gmail!

by Tom Austin  |  April 8, 2009  |  Comments Off

This week marks the fifth anniversary of Gmail, according to the Google blog. I was going to be snarky and comment how funny it is for a 5 year old product to still be in beta. But then I realized there’s a more interesting story here. How many versions of other email products have been [...]

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