Tom Austin

A member of the Gartner Blog Network

Tom Austin
VP & Gartner Fellow
17 years at Gartner
41 years IT industry

Tom Austin, vice president, has been a Gartner fellow for a decade. He is chief of research for social software, collaboration, communications, information management, business intelligence and high-performance workplace (HPW) research. Read Full Bio

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Gmail gears up to go offline

by Tom Austin  |  January 28, 2009  |  Comments Off

Not sure how much of an event this really is.

Google has been experimenting with this in various venues for many months. Now, it’s apparently available via labs.google.com. (Since gmail is still “beta”, at least on my system, does that mean that what’s on the labs site is pre-beta-beta? or what?)

The acid test for offline work is how close offline work emulates what you can do online. Online-offline and offline-online transitions should be almost invisible (within reason).

I’m going to test it out as an individual (consumer) user in the next several days. (I used to use Gmail via a POP3 Outlook interface; more recently, I’ve relied on Thunderbird and IMAP4 for my purely personal email).

Have any of you used it?

Is the experience clean (and almost seamless)?

Is the feature set almost identical?

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