Tom Austin

A member of the Gartner Blog Network

Tom Austin
VP & Gartner Fellow
17 years at Gartner
41 years IT industry

Tom Austin, vice president, has been a Gartner fellow for a decade. He is chief of research for social software, collaboration, communications, information management, business intelligence and high-performance workplace (HPW) research. Read Full Bio

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If the US government can dramatically cut back on secrecy, can we do it too?

by Tom Austin  |  January 21, 2009  |  1 Comment

The Wall St. Journal today writes about efforts underway (for the last 5 years) to improve communication, information access, sharing, collaboration, search, expertise location and so forth – across all the US Intelligence agencies. These efforts include moving to one email system across all the agencies, with a common directory, expertise profiles and social networking tools.

The implications are really breath-taking and, to be clear, they were the result, in many ways, of the 9/11 commission’s analysis and recommendations so they predate the new administration by several years.

But today, the new president also spoke about increased openness, less secrecy and appears to be generalizing that approach as well.

I know that there will be secrets I will never be able to learn – nor will you. And there are skeptics who doubt how open this government – or any government – can ever really be.

What should the government open to full light of day? How would it help?

What should you and we open up to the full light of day?

Where are our needs different from the government’s?

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1 response so far ↓

  • 1 Tom Short   January 21, 2009 at 10:20 pm

    I expect the DHS (homeland security) folks would have a strong opinion abou the need for this, and the best way to implement it. Seems to me emergency response and cross-department coordination might provide a good starting point for experimenting with how to make this work. Lessons learned could be generalized out from there.