Toby Bell

“The true course of every human journey that is set by money instead of by stars or better counsel is to inevitably meander toward misery.”
This might be a real quote, albeit by a relatively wordy poor person. It’s more likely that it is a logline – perhaps one from a Greek tragedy written centuries ago. [...]

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No – it’s not the name of a law firm. It’s a business model. The concept behind this is that seatholders represent the lasting value toward enterprise software vendor stability – that gathering and then holding onto as many of those end-users as possible will keep one vendor afloat on a stable sea of maintenance [...]

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Doctors don’t want to be rated by users of Angie’s List and I
don’t blame them. Hear me out, as I’m sure it appears at first
blush that I’m much more sympathetic to doctors than I really am.
Of course, maybe it’s because I still have lingering pain in the
backs of my knees and I may need a [...]

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There’s a discreet neon sign in a window that you’ve driven or walked past recently if you live in a town of any size. “Fortunes”, it offers. And few of us dare go inside. Maybe we fear the image itself of the wizened gypsy woman we imagine waits inside. Maybe we fear being seen entering and [...]

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Think about the implications to reputation of an online world where more and more people and businesses spend a predominant amount of time interacting. A place where opinion, influence, anonymity, persistent data, ad-based search engines, few regulators, and criminal interests coexist and intersect at an unimaginable scale.
Is this person safe to date?
Will this surgeon heal me?
Is [...]

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Gartner has published Cool Vendor reports across various technology markets for years. We’ve recently delivered presentations about Cool Vendors in the High Performance Workplace and Content Management at a number of PCC (Portals, Content, Collaboration) Summit events. While the content was interesting, the format was decidely less so.
In the spirit of better engaging our audiences [...]

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