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	<title>Thomas Otter &#187; HR</title>
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	<link>http://blogs.gartner.com/thomas_otter</link>
	<description>A member of the Gartner Blog Network</description>
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		<title>A short thought about LinkedIn and HR systems.</title>
		<link>http://blogs.gartner.com/thomas_otter/2011/06/14/a-short-thought-about-linkedin-and-hr-systems/</link>
		<comments>http://blogs.gartner.com/thomas_otter/2011/06/14/a-short-thought-about-linkedin-and-hr-systems/#comments</comments>
		<pubDate>Tue, 14 Jun 2011 11:27:04 +0000</pubDate>
		<dc:creator>Thomas Otter</dc:creator>
				<category><![CDATA[HCM]]></category>
		<category><![CDATA[HR]]></category>
		<category><![CDATA[Social Software]]></category>
		<category><![CDATA[software industry]]></category>
		<category><![CDATA[HRMS]]></category>
		<category><![CDATA[linkedin]]></category>

		<guid isPermaLink="false">http://blogs.gartner.com/thomas_otter/?p=324</guid>
		<description><![CDATA[LinkedIn has over 100 million users, and a market cap today of over 7 Billion USD.  If the market is prepared to give LinkedIn that sort of valuation for what is essentially data that should be in your HRMS, then it tells me that your people data is a lot more valuable than you probably [...]]]></description>
			<content:encoded><![CDATA[<p>LinkedIn has over 100 million users, and a market cap today of over 7 Billion USD.  If the market is prepared to give LinkedIn that sort of valuation for what is essentially data that should be in your HRMS, then it tells me that your people data is a lot more valuable than you probably imagine it is.  Time to think about employee master data quality&#8230;.</p>
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		<title>Innovative recruitment practice</title>
		<link>http://blogs.gartner.com/thomas_otter/2011/02/15/innovative-recruitment-practice/</link>
		<comments>http://blogs.gartner.com/thomas_otter/2011/02/15/innovative-recruitment-practice/#comments</comments>
		<pubDate>Tue, 15 Feb 2011 08:16:13 +0000</pubDate>
		<dc:creator>Thomas Otter</dc:creator>
				<category><![CDATA[HCM]]></category>
		<category><![CDATA[HR]]></category>
		<category><![CDATA[Social Software]]></category>
		<category><![CDATA[Dan Pink]]></category>
		<category><![CDATA[employee brand.]]></category>
		<category><![CDATA[recruiting]]></category>

		<guid isPermaLink="false">http://blogs.gartner.com/thomas_otter/2011/02/15/innovative-recruitment-practice/</guid>
		<description><![CDATA[Atlassian is an Australian software vendor, active in the social software and developer tools space. I’ll leave the product evaluations to folks like Nikos Drakos, Tom Austin and Jeff Mann but I would like to call them out for something else. I have been watching the company from afar for a number of years. I’ve [...]]]></description>
			<content:encoded><![CDATA[<p>Atlassian is an Australian software vendor, active in the social software and developer tools space. I’ll leave the product evaluations to folks like <a href="http://my.gartner.com/portal/server.pt?open=512&amp;objID=260&amp;mode=2&amp;PageID=3460706&amp;authorId=9820">Nikos</a> Drakos, Tom Austin and Jeff Mann but I would like to call them out for something else.</p>
<p>I have been watching the company from afar for a number of years. I’ve been consistently impressed with how they manage recruitment, and I think a lot of IT departments and larger software companies could learn from what they do.</p>
<p>1. consistent use of twitter, youtube, flickr and blogs to position Atlassian as a cool employer. </p>
<p>2. <a href="http://blogs.atlassian.com/news/2010/11/how_to_get_a_job_at_atlassian_part_2.html">Posts</a> and <a href="http://blogs.atlassian.com/news/2008/11/core_values.html">video</a> from current employees about working there. No complicated HR speak.</p>
<p>3. Engaging and dynamic <a href="http://www.atlassian.com/about/careers/graduates.jsp">careers page.</a> with a strong graduate offering, including international placement, coding festivals etc.</p>
<p>4. Vigorous referral program</p>
<p>6. Executive focus on recruitment as being vital to company strategy </p>
<p>7. Excellent alignment of marketing and employer brand.</p>
<p>8. Effective use of their own software to help manage the process.</p>
<p>I’ve done a bit of research over the last couple of years on employer branding, and I plan to step it up in 2011.&#160; I’ll be on the look out for more examples like this. </p>
<p>Dan Pink picked up on Atlassian’s “Fed-ex” days in a <a href="http://www.ted.com/talks/dan_pink_on_motivation.html">recent TED talk.</a> You should watch the whole talk. It raises some important challenges for HR and HR technology. What are you doing to attract and motivate your employees? </p>
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		<title>Get your HR VP an iPad.</title>
		<link>http://blogs.gartner.com/thomas_otter/2010/10/07/get-your-hr-vp-an-ipad/</link>
		<comments>http://blogs.gartner.com/thomas_otter/2010/10/07/get-your-hr-vp-an-ipad/#comments</comments>
		<pubDate>Thu, 07 Oct 2010 17:43:19 +0000</pubDate>
		<dc:creator>Thomas Otter</dc:creator>
				<category><![CDATA[HCM]]></category>
		<category><![CDATA[HR]]></category>
		<category><![CDATA[UI]]></category>
		<category><![CDATA[software design]]></category>
		<category><![CDATA[analytics]]></category>
		<category><![CDATA[BI]]></category>
		<category><![CDATA[iPad]]></category>

		<guid isPermaLink="false">http://blogs.gartner.com/thomas_otter/2010/10/07/get-your-hr-vp-an-ipad/</guid>
		<description><![CDATA[&#160; I’ve just read Stephen’s note on the iPad in the enterprise. (Gartner subscription required) here is the summary. CEO Advisory: Seize the iPad Opportunity Now The Apple iPad and associated ecosystem are likely to disrupt existing technology usage profiles and business models. CEOs should take a moment to ensure that the potential opportunity is [...]]]></description>
			<content:encoded><![CDATA[<p>&#160;</p>
<p>I’ve just read Stephen’s <a href="http://www.gartner.com/resId=1440039">note</a> on the iPad in the enterprise. (Gartner subscription required) here is the summary.</p>
<h3>CEO Advisory: Seize the iPad Opportunity Now</h3>
<blockquote><p>The Apple iPad and associated ecosystem are likely to disrupt existing technology usage profiles and business models. CEOs should take a moment to ensure that the potential opportunity is being seriously evaluated inside their enterprises.</p>
</blockquote>
<p>It got some <a href="http://www.siliconrepublic.com/strategy/item/18070-ceos-told-to-prepare-for-en">press coverage here.</a> </p>
<p>If I was working in an HR IT department, I’d buy one myself and give it to the HR VP. I’d make sure that it had a simple dashboard (check out <a href="http://www.roambi.com/">roambi</a> as an example)&#160; with half a dozen HR and business relevant measures on, some relevant alerts and their email, key presentations, some budget stuff and the Dilbert widget. </p>
<p> Then let him/her loose on a meeting with other executives.</p>
<p>I reckon you’d get a really good ROI on that iPad investment come bonus time. You might also get a whole lot more budget for a proper HR analytics project. </p>
<p>I’ve rambled on about the iPad and UI a <a href="http://blogs.gartner.com/thomas_otter/2010/09/10/the-ipad-and-the-enterprise/">couple</a> of <a href="http://blogs.gartner.com/thomas_otter/2010/01/28/on-user-interfaces-the-ipad-and-charles-dickens/">times</a>.</p>
<p>I’m on the look out for innovative UI work in the HCM technology space. Both Kronos and Cybershift recently impressed me with their UX work for time &amp; attendance management on the iPhone. Vendors, if you have done something innovative on the iPad, do let me know. Users, if you are actually using the IPad in an HR context I’d really like to know more. </p>
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		<title>Why HR is not like the Ryder Cup</title>
		<link>http://blogs.gartner.com/thomas_otter/2010/10/04/why-hr-is-not-like-the-ryder-cup/</link>
		<comments>http://blogs.gartner.com/thomas_otter/2010/10/04/why-hr-is-not-like-the-ryder-cup/#comments</comments>
		<pubDate>Mon, 04 Oct 2010 14:49:57 +0000</pubDate>
		<dc:creator>Thomas Otter</dc:creator>
				<category><![CDATA[ERP]]></category>
		<category><![CDATA[HCM]]></category>
		<category><![CDATA[HR]]></category>
		<category><![CDATA[Law]]></category>
		<category><![CDATA[meme]]></category>
		<category><![CDATA[politics]]></category>
		<category><![CDATA[software design]]></category>
		<category><![CDATA[HRTech; HRtechconf; payroll]]></category>

		<guid isPermaLink="false">http://blogs.gartner.com/thomas_otter/2010/10/04/why-hr-is-not-like-the-ryder-cup/</guid>
		<description><![CDATA[In between calls today, I followed the Ryder Cup, and I’m pleased to note that Europe managed to win it.&#160; It was rather close. And damp. Well done to Colin’s merry men. For two days, once every two years, the cry of “Yurop” rings out. The blue flag with the circle of&#160; stars is waved [...]]]></description>
			<content:encoded><![CDATA[<p>In between calls today, I followed the Ryder Cup, and I’m pleased to note that Europe managed to win it.&#160; It was rather close. And damp. Well done to Colin’s merry men.</p>
<p>For two days, once every two years, the cry of “Yurop” rings out. The blue flag with the circle of&#160; stars is waved with vim and vigour. </p>
<p><img height="473" src="http://farm5.static.flickr.com/4054/4500109398_bb536cf22f_b.jpg" width="316" /></p>
<p>Flickr cc photo attribution. <a href="http://www.flickr.com/photos/welshgovernment/4500109398/">Llywodraeth Cymru</a> thanks</p>
<p>When deploying HR software remember that it is not the Ryder Cup. There is no such thing as a European requirement when it comes to HR. Things turn nationalistic. The French, Irish, Germans, British and Luxembourgers all do things differently. </p>
<p>“What about privacy or working time?” you ask. Well even European “laws” aren’t really laws, they are Directives, which are&#160; then implemented at the national level, often in markedly different ways and pace.</p>
<p>When HR vendors talk of their European or worse an&#160; EMEA strategy, I get worried. It means they don’t get the space.</p>
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		<title>On verticals and HR technology.</title>
		<link>http://blogs.gartner.com/thomas_otter/2010/08/10/on-verticals-and-hr-technology/</link>
		<comments>http://blogs.gartner.com/thomas_otter/2010/08/10/on-verticals-and-hr-technology/#comments</comments>
		<pubDate>Tue, 10 Aug 2010 20:18:08 +0000</pubDate>
		<dc:creator>Thomas Otter</dc:creator>
				<category><![CDATA[HCM]]></category>
		<category><![CDATA[HR]]></category>
		<category><![CDATA[software industry]]></category>
		<category><![CDATA[HR tech]]></category>
		<category><![CDATA[norway]]></category>
		<category><![CDATA[shipping]]></category>
		<category><![CDATA[vertical]]></category>

		<guid isPermaLink="false">http://blogs.gartner.com/thomas_otter/2010/08/10/on-verticals-and-hr-technology/</guid>
		<description><![CDATA[When it comes to HR technology, I tend to think of it largely as a horizontal play. Yes, there are some exceptions, like hospital or retail shift management, but most of the time HR seems like it is just HR. To borrow from Depeche Mode, People are People. Vendors who do well in one industry [...]]]></description>
			<content:encoded><![CDATA[<p>When it comes to HR technology, I tend to think of it largely as a horizontal play. Yes, there are some exceptions, like hospital or retail shift management, but most of the time HR seems like it is just HR. To borrow from Depeche Mode, People are People. Vendors who do well in one industry tend to do well in several. Market fissures tend to be by country, rather than by industry. </p>
<p>I had my eyes opened today. </p>
<p><img src="http://farm1.static.flickr.com/87/248237210_ef94052657.jpg" /></p>
<p>photo via <a href="http://www.flickr.com/photos/oneeighteen/248237210/lightbox/">oneeighteen</a> cc licence. Great nautical photos. </p>
<p>I had a demo from a Norwegian HR vendor who focuses on shipping and other maritime stuff.&#160; I started off thinking that you could do it with a horizontal HR system with strong configuration capabilities but the more I watched, the more I realized that some niches run deep. </p>
<p>How do you run a payroll on a ship? With no connection back to land? How do you handle the competency requirements and scheduling to meet the myriad of shipping laws? Can the second mate on a vessel of size x work as a first mate on a vessel of size b?&#160; A citizen of the Philippines is working on a Panamanian flag vessel for a Norwegian oil company?&#160; What happens if he transfers to a different vessel?&#160; Which training courses are running in the next port of call? How do you sync the offshore and the onshore payroll.&#160; Rum rations? </p>
<p>If you own a fleet of ships, you may want to chat to <a href="http://onsoft.no/">these Norwegians</a>. </p>
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		<title>Evil HR lady nails it. Bring on the math(s) and stats.</title>
		<link>http://blogs.gartner.com/thomas_otter/2010/07/07/evil-hr-lady-nails-it-bring-on-the-maths-and-stats/</link>
		<comments>http://blogs.gartner.com/thomas_otter/2010/07/07/evil-hr-lady-nails-it-bring-on-the-maths-and-stats/#comments</comments>
		<pubDate>Wed, 07 Jul 2010 15:11:55 +0000</pubDate>
		<dc:creator>Thomas Otter</dc:creator>
				<category><![CDATA[Applications]]></category>
		<category><![CDATA[HR]]></category>
		<category><![CDATA[measurement]]></category>
		<category><![CDATA[software design]]></category>
		<category><![CDATA[analytics]]></category>

		<guid isPermaLink="false">http://blogs.gartner.com/thomas_otter/2010/07/07/evil-hr-lady-nails-it-bring-on-the-maths-and-stats/</guid>
		<description><![CDATA[I read many HR blogs, and one of my favourites is the Evil HR lady. She blogs a much of her HR stuff on the BNET site. I have been speaking to a lot of HR audiences lately, and sometimes they get a little uncomfortable when I bring up the analytics topic. Most HR departments [...]]]></description>
			<content:encoded><![CDATA[<p>I read many HR blogs, and one of my favourites is the <a href="http://evilhrlady.blogspot.com/">Evil HR lady</a>. She blogs a much of her HR stuff on the <a href="http://www.bnet.com/">BNET site.</a> </p>
<p>I have been speaking to a lot of HR audiences lately, and sometimes they get a little uncomfortable when I bring up the analytics topic. Most HR departments don&#8217;t do a good job at analytics, and then hey wonder why they don&#8217;t get the budgets to make an impact on the business. </p>
<p>One of my suggestions to HR is to hire a good numbers person, someone with strong undergraduate or preferably graduate statistics. </p>
<p>Looks like this is exactly how the <a href="http://blogs.bnet.com/career-advice/?p=1286">Evil HR lady got her start.</a></p>
<blockquote><p>I had a master’s degree in political science, with a strong emphasis in statistics.&nbsp; Since you never see a “Help wanted:&nbsp; Political Scientist” sign in the window, I knew I needed to look outside my field of study.&nbsp; What I really wanted to be was a trainer.&nbsp; I knew that trainers often work in Human Resources departments, but how in in the heck was I going to get a job in HR?</p>
</blockquote>
<blockquote><p>Well, first, I went to a temp agency and asked to work in an HR department.&nbsp; “I’ll do anything!” I said, and I meant it.&nbsp; If the temp agency had sent me to wash windows in an HR department, I would have done it.&nbsp; Instead, they placed me as an admin (I can type!), and for 6 months in a couple of different assignments I worked as an HR admin.&nbsp; Then, I saw a job posting.&nbsp; Job title?&nbsp; HR Metrics Specialist.
<p>What on earth does an HR Metrics Specialist do?&nbsp; Well, I didn’t know, but one of the qualifications was the ability to do statistics.&nbsp; That, I had.&nbsp; So, I applied, interviewed and was hired.&nbsp; <strong><font color="#ff0000">My boss told me flat out that the only reason they had hired me is that I appeared to be the only person in the universe with a modicum of HR experience and the ability to do statistics</font></strong>.</p>
</blockquote>
<p>I&#8217;ve been ranting on about this topic for ages, here are a few.</p>
<p><a title="http://blogs.gartner.com/thomas_otter/2009/09/07/scrabble-and-hr/" href="http://blogs.gartner.com/thomas_otter/2009/09/07/scrabble-and-hr/">http://blogs.gartner.com/thomas_otter/2009/09/07/scrabble-and-hr/</a></p>
<p><a title="http://blogs.gartner.com/thomas_otter/2009/06/08/via-a-comment-via-a-link-the-three-sexy-skills-of-data-geeks/" href="http://blogs.gartner.com/thomas_otter/2009/06/08/via-a-comment-via-a-link-the-three-sexy-skills-of-data-geeks/">http://blogs.gartner.com/thomas_otter/2009/06/08/via-a-comment-via-a-link-the-three-sexy-skills-of-data-geeks/</a></p>
<p><a title="http://blogs.gartner.com/thomas_otter/2009/02/23/accountings-big-problem-according-to-archibald/" href="http://blogs.gartner.com/thomas_otter/2009/02/23/accountings-big-problem-according-to-archibald/">http://blogs.gartner.com/thomas_otter/2009/02/23/accountings-big-problem-according-to-archibald/</a></p>
<p><a title="http://blogs.gartner.com/thomas_otter/2009/02/19/banging-on-about-hr-analytics/" href="http://blogs.gartner.com/thomas_otter/2009/02/19/banging-on-about-hr-analytics/">http://blogs.gartner.com/thomas_otter/2009/02/19/banging-on-about-hr-analytics/</a></p>
<p><a title="http://blogs.gartner.com/thomas_otter/2008/12/06/measuring-twice-cutting-once/" href="http://blogs.gartner.com/thomas_otter/2008/12/06/measuring-twice-cutting-once/">http://blogs.gartner.com/thomas_otter/2008/12/06/measuring-twice-cutting-once/</a></p>
<p> so it is nice to see some validation&#8230;</p>
<p> Mathematics is a beautiful thing. Spend 20 minutes in the company of Benoit Mandelbrot. (<a href="http://www.ted.com/talks/benoit_mandelbrot_fractals_the_art_of_roughness.html">click here if you can&#8217;t see the video</a>)</p>
<p>&nbsp;</p>
<p><embed src="http://video.ted.com/assets/player/swf/EmbedPlayer.swf" width="446" height="326" type="application/x-shockwave-flash" flashvars="vu=http://video.ted.com/talks/dynamic/BenoitMandelbrot_2010-medium.flv&amp;su=http://images.ted.com/images/ted/tedindex/embed-posters/BenoitMandelbrot-2010.embed_thumbnail.jpg&amp;vw=432&amp;vh=240&amp;ap=0&amp;ti=909&amp;introDuration=15330&amp;adDuration=4000&amp;postAdDuration=830&amp;adKeys=talk=benoit_mandelbrot_fractals_the_art_of_roughness;year=2010;theme=numbers_at_play;event=TED2010;" allowfullscreen="true" bgcolor="#ffffff" wmode="transparent"></embed></p>
<p>If Hans Rosling can do <a href="http://www.ted.com/talks/hans_rosling_at_state.html">this</a> with demographics on a global scale, why can&#8217;t HR do it with their data? (<a href="http://www.ted.com/talks/hans_rosling_at_state.html">click here if you can&#8217;t see the video</a>)</p>
<p><embed src="http://video.ted.com/assets/player/swf/EmbedPlayer.swf" width="446" height="326" type="application/x-shockwave-flash" flashvars="vu=http://video.ted.com/talks/dynamic/HansRosling_2009S-medium.flv&amp;su=http://images.ted.com/images/ted/tedindex/embed-posters/HansRosling-2009S.embed_thumbnail.jpg&amp;vw=432&amp;vh=240&amp;ap=0&amp;ti=620&amp;introDuration=15330&amp;adDuration=4000&amp;postAdDuration=830&amp;adKeys=talk=hans_rosling_at_state;year=2009;theme=rethinking_poverty;theme=medicine_without_borders;theme=africa_the_next_chapter;theme=numbers_at_play;theme=presentation_innovation;event=TED%40State;" allowfullscreen="true" bgcolor="#ffffff" wmode="transparent"></embed></p>
<p>&nbsp; </p>
<p>By the way: Jim Holincheck and I recently published quite a bit of research on workforce analytics, and there is buckets of cool stuff on pattern based strategy on Gartner.com</p>
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		<title>The World Cup and HR analytics.</title>
		<link>http://blogs.gartner.com/thomas_otter/2010/06/21/the-world-cup-and-hr-analytics/</link>
		<comments>http://blogs.gartner.com/thomas_otter/2010/06/21/the-world-cup-and-hr-analytics/#comments</comments>
		<pubDate>Mon, 21 Jun 2010 11:51:30 +0000</pubDate>
		<dc:creator>Thomas Otter</dc:creator>
				<category><![CDATA[HR]]></category>
		<category><![CDATA[UI]]></category>
		<category><![CDATA[south africa]]></category>
		<category><![CDATA[analytics]]></category>
		<category><![CDATA[World Cup]]></category>

		<guid isPermaLink="false">http://blogs.gartner.com/thomas_otter/2010/06/21/the-world-cup-and-hr-analytics/</guid>
		<description><![CDATA[Several vendors have sent me links to World Cup related versions of their analytics tools. Some of them are really clever. I can drill down into skills, real time results and so on.&#160; Neat stuff, mashing up data sources from all over the place, with compelling charts and stats, and good social sharing features. Easy [...]]]></description>
			<content:encoded><![CDATA[<p>Several vendors have sent me links to World Cup related versions of their analytics tools. Some of them are really clever. I can drill down into skills, real time results and so on.&nbsp; Neat stuff, mashing up data sources from all over the place, with compelling charts and stats, and good social sharing features. Easy to use, no training required. </p>
<p>Yet it is a sad indictment of analytics space in that vendors can quickly cook up engaging, immersing and rich dashboards for the World Cup, whereas most HR dashboards are poorly designed, unimaginative, dull and have very limited adoption.&nbsp; </p>
<ul>
<li>My advice to analytics vendors. Take the learning from how you have visualized football players and apply it to your workforce analytics offerings. </li>
<li>My advice to HR departments. Look at the World Cup dashboards and do it with your workforce data. You have the data, you have the tools. By the time Germany are crowned champions in a few weeks time you could have it built and deployed.</li>
</ul>
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		<title>HR Tech: Chicago.</title>
		<link>http://blogs.gartner.com/thomas_otter/2010/05/07/hr-tech-chicago/</link>
		<comments>http://blogs.gartner.com/thomas_otter/2010/05/07/hr-tech-chicago/#comments</comments>
		<pubDate>Fri, 07 May 2010 10:27:42 +0000</pubDate>
		<dc:creator>Thomas Otter</dc:creator>
				<category><![CDATA[HCM]]></category>
		<category><![CDATA[HR]]></category>
		<category><![CDATA[software design]]></category>
		<category><![CDATA[software industry]]></category>
		<category><![CDATA[HRTech]]></category>
		<category><![CDATA[Kutik]]></category>

		<guid isPermaLink="false">http://blogs.gartner.com/thomas_otter/2010/05/07/hr-tech-chicago/</guid>
		<description><![CDATA[I&#8217;m looking forward to this event. Most of the events I go to are single vendor events, but this one is different. It is the event that brings most of the HR technology community together. Bill runs an excellent show.&#160; I&#8217;ll get to see Jason, Steve , Phil and Naomi, and I&#8217;ll be on a [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m looking forward to <a href="http://www.hrtechconference.com/">this event</a>. Most of the events I go to are single vendor events, but this one is different. It is the event that brings most of the HR technology community together. <a href="http://www.linkedin.com/in/billkutik">Bill</a> runs an excellent show.&nbsp; I&#8217;ll get to see <a href="http://humancapitalist.com/">Jason</a>, <a href="http://steveboese.squarespace.com/">Steve</a> , <a href="http://www.horsesforsources.com/">Phil</a> and <a href="http://infullbloom.us/">Naomi,</a> and I&#8217;ll be on a panel discussion about global HR trends with <a href="http://www.jeitosa.com/blog/">Karen</a>.&nbsp; I also hope to meet many of the clients and vendors that I talk to on the phone. </p>
<p>There are a couple of things I&#8217;m keen to really dig into.</p>
<p>1. use cases of social software and HCM technology working together. </p>
<p>2. HCM analytics that are actually used by leaders beyond HR to make business decisions.</p>
<p>3. Mobile scenarios that create new ways of working rather than simply rendering existing transactions in a different form factor.</p>
<p>4. Integration, HR MDM and the cloud. </p>
<p>5. Do you really need a traditional HR system of record?</p>
<p>If you want to chat when I&#8217;m there, drop me a tweet or an email. I plan to blog a bit when I&#8217;m there, and I&#8217;ll be tweeting a storm too. </p>
<p><a href="http://blogs.gartner.com/thomas_otter/files/2010/05/image1.png"><img style="border-top-width: 0px;border-left-width: 0px;border-bottom-width: 0px;border-right-width: 0px" height="317" alt="image" src="http://blogs.gartner.com/thomas_otter/files/2010/05/image_thumb1.png" width="491" border="0"></a> </p>
<p>image via <a href="http://www.flickr.com/photos/75905404@N00/2122707101/">OzinOH,</a> thanks! </p>
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		<title>Competency and skills catalogues go social</title>
		<link>http://blogs.gartner.com/thomas_otter/2010/03/18/competency-and-skills-catalogues-go-social/</link>
		<comments>http://blogs.gartner.com/thomas_otter/2010/03/18/competency-and-skills-catalogues-go-social/#comments</comments>
		<pubDate>Thu, 18 Mar 2010 09:53:09 +0000</pubDate>
		<dc:creator>Thomas Otter</dc:creator>
				<category><![CDATA[HR]]></category>
		<category><![CDATA[Social Software]]></category>
		<category><![CDATA[UI]]></category>
		<category><![CDATA[HCM]]></category>
		<category><![CDATA[XING]]></category>

		<guid isPermaLink="false">http://blogs.gartner.com/thomas_otter/2010/03/18/competency-and-skills-catalogues-go-social/</guid>
		<description><![CDATA[A friend of mine is a GRC expert.&#160; He configures and advises on Governance, Risk and Compliance software. He is also really up on cameras and the latest technology gadgets. His XING profile pinged me today, asking me to validate his skills.&#160; The app is in beta, and it is still quite basic, but I [...]]]></description>
			<content:encoded><![CDATA[<p>A friend of mine is a GRC expert.&nbsp; He configures and advises on Governance, Risk and Compliance software. He is also <a href="http://www.gadgetguy.de/">really up</a> on cameras and the latest technology gadgets. </p>
<p>His XING profile pinged me today, asking me to validate his skills.&nbsp; The app is in beta, and it is still quite basic, but I like the look and feel. The recommendations, skills cloud and the peer validation capability are rather impressive. UI is simple and the app was painless to &#8220;install&#8221;. </p>
<p>&nbsp;<a href="http://blogs.gartner.com/thomas_otter/files/2010/03/image1.png"><img style="border-right: 0px;border-top: 0px;border-left: 0px;border-bottom: 0px" height="377" alt="image" src="http://blogs.gartner.com/thomas_otter/files/2010/03/image_thumb1.png" width="437" border="0"></a></p>
<p> Makes me wonder if you really need those complex, expensive, poorly maintained HR competency management applications behind the firewall.</p>
<p>&nbsp; (XING is a successful business focused social network in Germany.)</p>
<p>Also, have a look at what Linkedin is up to via <a href="http://specht.com.au/michael/2010/03/17/workforce-analytics-following-the-employees/">Michael Specht.</a></p>
<p>It really is time I wrote that Research Note about HCM disruption. </p>
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		<title>Industrial action impacts high tech companies too</title>
		<link>http://blogs.gartner.com/thomas_otter/2009/12/17/industrial-action-impacts-high-tech-companies-too/</link>
		<comments>http://blogs.gartner.com/thomas_otter/2009/12/17/industrial-action-impacts-high-tech-companies-too/#comments</comments>
		<pubDate>Thu, 17 Dec 2009 06:05:20 +0000</pubDate>
		<dc:creator>Thomas Otter</dc:creator>
				<category><![CDATA[HR]]></category>
		<category><![CDATA[politics]]></category>
		<category><![CDATA[France]]></category>
		<category><![CDATA[Yahoo!]]></category>

		<guid isPermaLink="false">http://blogs.gartner.com/thomas_otter/?p=224</guid>
		<description><![CDATA[Thinking of strikes, it is easy to imagine coal miners, railway workers and automobile assemblers with shop stewards quoting Trotsky, Gramsci and Marcuse, and brandishing a well worn copy of the Ragged Trousered Philanthropists. This is a naive and foolish stereotype. As this example from Yahoo! shows,&#160; industrial action is alive and well in the [...]]]></description>
			<content:encoded><![CDATA[<p>Thinking of strikes, it is easy to imagine coal miners, railway workers and automobile assemblers with shop stewards quoting Trotsky, Gramsci and Marcuse, and brandishing a well worn copy of the <a href="http://en.wikipedia.org/wiki/The_Ragged_Trousered_Philanthropists">Ragged Trousered Philanthropists.</a> This is a naive and foolish stereotype. As this example from Yahoo! shows,&nbsp; industrial action is alive and well in the high tech industry. (watch the <a href="http://www.youtube.com/watch?v=kulOZowv0Qc">video here</a>)&nbsp; Valleywag reported on a strike at Yahoo in France. </p>
<p>&nbsp;</p>
<blockquote><p>Ca<a href="http://gawker.com/tag/carolbartz/">rol Bartz</a>&#8216;s <a href="http://gawker.com/5272126/yahoo-ceo-smacks-down-second-reporter">lacerating</a> eccentricity may <a href="http://gawker.com/5222985/hear-yahoo-ceo-carol-bartz-drop-the-f+bomb">captivate</a> Silicon Valley, where she&#8217;s <a href="http://gawker.com/5419050/yahoo-confirms-holiday-blowout-cancelled">cutting costs</a> left and right. Not so in Europe: When Yahoo tried to shut down operations in France, workers made this surreal, defiant video. And went on strike, naturally.Their point: Yahoo <a href="http://yahoo-it-was-you.blogspot.com/">made about 1 million euros per worker from Yahoo France alone last year</a>, and used to hype how &#8220;it&#8217;s important to have [locally] concentrated engineering activities&#8230; to innovate&#8221; in France, where it would base &#8220;one of [its] most important centers in Europe.&#8221; Yahoo France&#8217;s engineers will now stop working until Yahoo agrees that they shouldn&#8217;t have to stop working. At least they&#8217;re fact checking the internet company&#8217;s hype along the way.</p>
</blockquote>
<p>(<a href="http://gawker.com/5427982/the-french-resistance-to-yahoos-cost+cutting-ceo">thanks Valleywag</a>).</p>
<p>There is a&nbsp; lesson for all &#8220;global&#8221; high tech companies. HR practices that work in the US don&#8217;t necessarily travel well. I have quite a bit of research in the pipeline on a related topic. I have seen global HR projects derailed because of worker and union opposition, forcing system redesigns and huge delays.</p>
<p>I&#8217;ll predict that the software industry will face increasing collective and industrial action. Social software makes it easier to organize and motivate around an issue, and create a strong collective even without the presence of a union. It makes it easy to reach the broader public too.&nbsp; We have seen the power of the disgruntled customer using social media to mobilise support and opinion. Employees have access to the same tools and media. Executives of global software companies will need to get a lot more savvy about global HR issues. Gosh, that degree I did in Industrial Relations might actually be useful one day.</p>
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