Thomas Otter

A member of the Gartner Blog Network

Thomas Otter
Research Vice President
3 years at Gartner
19 years IT industry

Thomas Otter is a research vice president in Gartner Research. He covers human capital management (HCM) trends and technologies, including core HR, payroll, talent management and workforce analytics. As part of this research…Read Full Bio

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Spaghetti and UIs. Embracing diversity.

by Thomas Otter  |  June 16, 2009  |  Comments Off

I took a brief detour to the TED website this morning.  I watched Malcolm Gladwell’s talk from February 2004. TED is a dangerous site. People have been known to disappear in it for months.

Click here if you don’t see the screen.

Watching it is 20 minutes well spent, even if you aren’t a big spaghetti sauce fan. This isn’t a food blog.  Gladwell’s message is very important for those that design and deploy software, especially those responsible for the user experience.

Most of what he says about spaghetti sauce could be applied to user experience. There is no perfect sauce, there is no perfect UI or UX. Embrace diversity. 

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Category: UI software industry     Tags: , , , ,