Thomas Otter

A member of the Gartner Blog Network

Thomas Otter
Research Vice President
3 years at Gartner
19 years IT industry

Thomas Otter is a research vice president in Gartner Research. He covers human capital management (HCM) trends and technologies, including core HR, payroll, talent management and workforce analytics. As part of this research…Read Full Bio

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Banging on about HR analytics.

by Thomas Otter  |  February 19, 2009  |  1 Comment

Tom Davenport, over on his Harvard blog, picks up on how HR could learn from Basketball.

How do analytics spread in sports? It usually starts with a few individuals who have seen their application in other domains (Daryl Morey of the Rockets, for example, was a fan of Bill James, the baseball stats Geek of Geeks), and figures they will work in a new context. Some like-minded rich people bankroll the experimentation (in the Rockets’ case, owner Leslie Alexander), and the team starts to perform pretty well (Houston had a 22-game winning streak last year despite injuries to key players). New metrics get developed–both by teams and amateurs outside them. Then other teams catch on. The last time I checked about a year ago, roughly half of NBA teams had statisticians on staff.

I wonder how many HR department have statisticians on their staff?

As a boy I wasn’t good enough to be in the cricket team, so I ended up being the scorer. I enjoyed it, and since then I have had an interest in how to measure performance. My German friends think it very odd that I can derive enjoyment from following a text based cricket commentary for 5 days, but anyway. There is beauty in these numbers.

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  I’m continuing to focus on HR analytics in my research, I recently did a note on absence management. Absence  costs UK organizations 3% of payroll, yet less than 50% of organizations measure or analyse it.  Time to train up a few scorers I think.

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photo from vapours cc flickr. thanks.

1 Comment »

Category: HCM HR     Tags: , ,

1 response so far ↓

  • 1 Creston Creswell   December 3, 2009 at 9:19 pm

    Tom…nice to learn of your blog. How about that English football team being a top seed for the Cup?