Comments on: Partly or Mostly Cloudy? http://blogs.gartner.com/thomas_bittman/2008/10/09/partly-or-mostly-cloudy/ A member of the Gartner Blog Network Thu, 19 Nov 2009 18:31:31 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: The Evolution of the Cloud Computing Market http://blogs.gartner.com/thomas_bittman/2008/10/09/partly-or-mostly-cloudy/comment-page-1/#comment-34 The Evolution of the Cloud Computing Market Mon, 03 Nov 2008 14:04:11 +0000 http://blogs.gartner.com/thomas_bittman/2008/10/09/partly-or-mostly-cloudy/#comment-34 [...] (Can A Cloud Computing Provider Be Too Massive?, Is Google the Mainframe of Cloud Computing?, Partly or Mostly Cloudy?) and I’m getting more and more comfortable talking about three major phases of market evolution. [...] [...] (Can A Cloud Computing Provider Be Too Massive?, Is Google the Mainframe of Cloud Computing?, Partly or Mostly Cloudy?) and I’m getting more and more comfortable talking about three major phases of market evolution. [...]

]]> By: Tom Bittman http://blogs.gartner.com/thomas_bittman/2008/10/09/partly-or-mostly-cloudy/comment-page-1/#comment-15 Tom Bittman Fri, 10 Oct 2008 21:51:44 +0000 http://blogs.gartner.com/thomas_bittman/2008/10/09/partly-or-mostly-cloudy/#comment-15 Absolutely - that's what I meant by quality of service. I believe the whole idea of an SLA will by necessity become more flexible for some enterprises/workloads - high availability needed today, not tomorrow, better performance during a peak competitive period, less performance later, etc. Somewhat the opposite of typical outsourcing SLAs today, where change is slow and painful. And, of course, there will also be the opposite - good-enough, standard, uniform, up almost all the time service. And for many enterprises/workloads, that will be absolutely fine. Agree? Absolutely – that’s what I meant by quality of service. I believe the whole idea of an SLA will by necessity become more flexible for some enterprises/workloads – high availability needed today, not tomorrow, better performance during a peak competitive period, less performance later, etc. Somewhat the opposite of typical outsourcing SLAs today, where change is slow and painful. And, of course, there will also be the opposite – good-enough, standard, uniform, up almost all the time service. And for many enterprises/workloads, that will be absolutely fine. Agree?

]]> By: David, Business Technology Roundtable http://blogs.gartner.com/thomas_bittman/2008/10/09/partly-or-mostly-cloudy/comment-page-1/#comment-14 David, Business Technology Roundtable Fri, 10 Oct 2008 20:05:18 +0000 http://blogs.gartner.com/thomas_bittman/2008/10/09/partly-or-mostly-cloudy/#comment-14 I'm wondering if you have any thoughts to share about customization that goes beyond the features and functions of the service platform? Isn't it possible to add meaningful value by offering flexible service level agreements, as an example? A willingness to adapt the terms an conditions of a typical contract is one area where creativity might differentiate a provider in the marketplace. I’m wondering if you have any thoughts to share about customization that goes beyond the features and functions of the service platform?

Isn’t it possible to add meaningful value by offering flexible service level agreements, as an example?

A willingness to adapt the terms an conditions of a typical contract is one area where creativity might differentiate a provider in the marketplace.

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