Monday Session Recap: Gartner Opening Keynote
The Gartner Opening Keynote explored what it means to re–imagine IT and create the leadership needed to drive business success in today’s new normal.
In his opening comments, Peter Sondergaard, Global Head of Gartner Research, described an era of mass collaboration driven by the consumerization of IT. To thrive in this environment, IT leaders must re-imagine their role, lead from the front, and follow these prescriptives:
• Embrace today’s cloud-enabled business world, fueled by information, collaboration and mobility.
• Recognize that customer relationships are everything and customers are everywhere.
• Pursue simplicity by providing tools that make technology invisible. Take risks to employ new solutions and realize that their effect may threaten or eliminate legacy.
A trio of Gartner’s leading analysts – Daryl Plummer, Hung LeHong and Tina Nunno – then discussed how these imperatives will play out in the larger world by noting that:
• Customer and constituent demands will change faster than architectures, and that extreme collaboration between customers and business will be the norm.
• Cloud services brokers will emerge to aggregate, monitor and manage multiple cloud services for end-user companies.
• The type of context that technology will gather will be dramatic. Digital devices will know more about you than you know about them.
• CIOs will be lessen their role as service providers and strengthen their role as IT leaders and, by so doing, embrace the principle of “creative destruction.”
