Samantha Searle

A member of the Gartner Blog Network

Entries Tagged as 'business process management'


Drummin’ up a buzz at the Gartner BPM Summit in Sydney

by Samantha Searle  |  August 23, 2012  |  Submit a Comment

What do drums and BPM have in common? Well you had to be at the opening keynote at Gartner’s BPM Summit in Sydney to find out! Puzzled attendees entered to find bongo drums and maraccas on their seats and were left wondering what on earth was about to happen! Well the drums not only served […]

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WANTED: Your Input on Current BPM Challenges…

by Samantha Searle  |  August 3, 2012  |  Submit a Comment

While the countdown begins to our BPM Sydney Summit on Augst 20 & 21, the planning has already begun for our London 2013 BPM Summit! This is where we need your help to shape our agenda for the London 2013 BPM Summit. What topics and challenges would you like to see covered? We’ve set up […]

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Don’t Miss our Onsite and #Gartnerbpm Competitions at the BPM Baltimore Summit!

by Samantha Searle  |  April 23, 2012  |  1 Comment

Our 2nd BPM summit in Baltimore begins on Wednesday and just to add some extra excitement to the event we’re running a few competitions onsite and via #gartnerbpm on Twitter. Prizes include a free pass to next year’s BPM Summit in Baltimore and the chance to win a $100 Amazon Gift Certificate (or $100 charity […]

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Five Reasons Why BPM Isn’t Just About Technology

by Samantha Searle  |  February 23, 2012  |  8 Comments

“What tools would you recommend for our BPM project?” The Gartner BPM team still receives a significant number of client inquiries that focus on implementing BPM as a technology and miss the wider benefits of BPM. Technology can certainly be a key enabler of BPM, but treating BPM just as a technology won’t help you […]

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The Importance of End-to-End Process Design

by Samantha Searle  |  October 26, 2011  |  2 Comments

Processes usually don’t operate in isolation so when redesigning a process, it is vital to consider its context and how other processes interact with it, or depend on it. The other day I encountered a wonderful example of how not to do this! Getting a doctor’s appointment is not an easy process and usually involves […]

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