While the countdown begins to our BPM Sydney Summit on Augst 20 & 21, the planning has already begun for our London 2013 BPM Summit! This is where we need your help to shape our agenda for the London 2013 BPM Summit. What topics and challenges would you like to see covered? We’ve set up [...]
Entries Tagged as 'bpi'
by Samantha Searle | August 3, 2012 | Submit a Comment
by Samantha Searle | November 15, 2011 | 1 Comment
“Designing Socially-Enabled Processes” was the first topic that the BPM team covered with our European clients during a workshop at the Gartner Symposium in Barcelona this week. Elise Olding, Teresa Jones and I ran a workshop aimed at helping participants to understand what is required to design socially-enabled processes. To understand what Gartner means by [...]
by Samantha Searle | October 26, 2011 | 2 Comments
Processes usually don’t operate in isolation so when redesigning a process, it is vital to consider its context and how other processes interact with it, or depend on it. The other day I encountered a wonderful example of how not to do this! Getting a doctor’s appointment is not an easy process and usually involves [...]