Samantha Searle

A member of the Gartner Blog Network

Entries Tagged as 'bpi'


WANTED: Your Input on Current BPM Challenges…

by Samantha Searle  |  August 3, 2012  |  Submit a Comment

While the countdown begins to our BPM Sydney Summit on Augst 20 & 21, the planning has already begun for our London 2013 BPM Summit! This is where we need your help to shape our agenda for the London 2013 BPM Summit. What topics and challenges would you like to see covered? We’ve set up […]

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Social BPM Workshop Part 1: Socially-Enabled Processes Empower Users to Improve The Way They Work

by Samantha Searle  |  November 15, 2011  |  1 Comment

“Designing Socially-Enabled Processes” was the first topic that the BPM team covered with our European clients during a workshop at the Gartner Symposium in Barcelona this week. Elise Olding, Teresa Jones and I ran a workshop aimed at helping participants to understand what is required to design socially-enabled processes. To understand what Gartner means by […]

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The Importance of End-to-End Process Design

by Samantha Searle  |  October 26, 2011  |  2 Comments

Processes usually don’t operate in isolation so when redesigning a process, it is vital to consider its context and how other processes interact with it, or depend on it. The other day I encountered a wonderful example of how not to do this! Getting a doctor’s appointment is not an easy process and usually involves […]

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