Samantha Searle

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A beautiful example of how NOT to do BPM!

by Samantha Searle  |  December 19, 2013  |  Submit a Comment

Currently there’s a blog from a Scandinavian BPM consultant “doing the rounds” on the internet at the moment, because it describes a supermarket chain’s journey to BPM failure. As I read it, it struck me as a great case study for how NOT to do BPM! Here’s why…. On closer inspection of the unfortunate company’s [...]

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Launching the Gartner BPM Excellence Awards 2014 – find out how to apply here!

by Samantha Searle  |  October 3, 2013  |  Submit a Comment

I’m excited to announce that we will be running the Gartner BPM Excellence awards again for 2014! Please visit the Gartner BPM Excellence Awards website for full details and to download an application form. We will be looking again for winners in winners from EMEA, APAC and the Americas to share their success stories at [...]

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10 New Year Resolutions for BPM Practitioners #2: Don’t Mention the “P-word”; Instead Talk About Driving Key Business Outcomes

by Samantha Searle  |  February 8, 2013  |  1 Comment

An interesting critical success factor for BPM emerged from some of our research last year. Those who succeed at BPM don’t mention the “P-word” (what…process?!!) or even talk about six sigma! Why I hear you ask? Well anyone outside IT, or who isn’t an engineer or working in manufacturing finds the concept of process about [...]

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Announcing the Gartner BPM Excellence Awards for 2013!

by Samantha Searle  |  November 12, 2012  |  1 Comment

I’m pleased to say that the Gartner BPM team will be launching our BPM Excellence Awards again, in time for our BPM summits in 2013. We want to hear about your success in driving BPM excellence! A summary of the main details is given below. For full details including how to apply, please go to [...]

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Gartner BPM Attendees Indulge in Topical Tweeting and Fruity Gamification

by Samantha Searle  |  April 30, 2012  |  Submit a Comment

The second day of the Gartner BPM summit in Baltimore has generated even more excitement around BPM. For highlights and attendees reactions view my Storify blog of Day 2 (Thursday 26th April) here . It is interesting to see that 60% of our attendees are from IT and 40% from the business. Even more encouraging [...]

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Day 1 of Gartner BPM Summit Links BPM, Social and Gamification with Avid Tweeters!

by Samantha Searle  |  April 26, 2012  |  Submit a Comment

750 BPM wannabees have descended on Baltimore this week to discover opportunities and acknowledge challenges relating to people, politics and process and work out how to manage them. I’ve summarized the highlights of Day 1 using Storify (allow you to create a nice storyboard rather than a blog full of text!) which you can read [...]

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Why You Can’t Afford to Miss our London BPM Summit This Week!

by Samantha Searle  |  March 12, 2012  |  Submit a Comment

This Wednesday sees the start of the BPM Summit in London – will you be there? Our theme is People, Politics and Process – Breaking Down Barriers to Enterprise Success. So what exactly are these barriers and how can attending the summit help you understand how to overcome them? Barrier #1: No clear results from [...]

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Five Reasons Why BPM Isn’t Just About Technology

by Samantha Searle  |  February 23, 2012  |  8 Comments

“What tools would you recommend for our BPM project?” The Gartner BPM team still receives a significant number of client inquiries that focus on implementing BPM as a technology and miss the wider benefits of BPM. Technology can certainly be a key enabler of BPM, but treating BPM just as a technology won’t help you [...]

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Ignore Process Pain Points at Your Peril!

by Samantha Searle  |  February 3, 2012  |  1 Comment

Where did you do most of the Christmas shopping this year? Like many people, I avoided the crowded high streets and placed orders online. Internet shoppers spent almost £8bn online in December (16.5% more than in December 2010) and a record £68bn was spent online overall in 2011. One of the key advantages of online [...]

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BPM Summit 2012 Agenda Will Focus on People, Politics and Process

by Samantha Searle  |  December 7, 2011  |  Submit a Comment

The Gartner BPM team is busy working with the Gartner events team to prepare for the Business Process Management Summit 2012 to be held on: 14 – 15 March, London, UK gartner.com/eu/bpm The theme of the summit is: “People, Politics, Process:  Breaking Down the Barriers to Enterprise Success” For those new to BPM, the Summit [...]

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