Samantha Searle

A member of the Gartner Blog Network

Entries Categorized as 'tools'


The BPM vs Politics Debate Continues at our BPM Summit in Sydney

by Samantha Searle  |  May 21, 2012  |  Submit a Comment

Hold the date – Gartner’s next BPM summit in Sydney will be held on Monday 20th and Tuesday 21st August at the Sheraton in the Park Hotel. If you register before 22nd June you get a AUS$400 discount and the opportunity to attend a networking breakfast with four Gartner analysts! The hot topics to be [...]

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Category: bpm customer experience internet process design process failure process improvement process management summit technology tools     Tags:

Five Reasons Why BPM Isn’t Just About Technology

by Samantha Searle  |  February 23, 2012  |  8 Comments

“What tools would you recommend for our BPM project?” The Gartner BPM team still receives a significant number of client inquiries that focus on implementing BPM as a technology and miss the wider benefits of BPM. Technology can certainly be a key enabler of BPM, but treating BPM just as a technology won’t help you [...]

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