by Samantha Searle | January 29, 2013 | 1 Comment
Ok this is obviously a “tongue-in-cheek” suggestion to start – the remaining 9 will be serious I promise! Every year we carry out a survey as part of our BPM summit planning to determine the latest hot topics and challenges facing BPM practitioners. One key question we asked was “Which of the following business priorities [...]
Category: bpm business process improvement business process management process improvement process management summit technology Tags:
by Samantha Searle | May 21, 2012 | Submit a Comment
Hold the date – Gartner’s next BPM summit in Sydney will be held on Monday 20th and Tuesday 21st August at the Sheraton in the Park Hotel. If you register before 22nd June you get a AUS$400 discount and the opportunity to attend a networking breakfast with four Gartner analysts! The hot topics to be [...]
Category: bpm customer experience internet process design process failure process improvement process management summit technology tools Tags:
by Samantha Searle | February 23, 2012 | 8 Comments
“What tools would you recommend for our BPM project?” The Gartner BPM team still receives a significant number of client inquiries that focus on implementing BPM as a technology and miss the wider benefits of BPM. Technology can certainly be a key enabler of BPM, but treating BPM just as a technology won’t help you [...]
Category: bpm process improvement process management technology tools Uncategorized Tags: bpm, business performance, business process management, process improvement, technology, tools
