Samantha Searle

A member of the Gartner Blog Network

Entries Categorized as 'technology'


And The Winners For the 2014 Gartner BPM Excellence Awards are…

by Samantha Searle  |  March 5, 2014  |  Submit a Comment

Yes it’s the moment you’ve all been waiting for! We can now reveal the three winners of a 2014 Gartner BPM excellence award, who will be attending our BPM summit in London on 19 & 20 March are: HML, a third party financial administration company in the UK and Ireland, focused on streamlining customer communications. [...]

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Category: bpm bpm excellence awards business process improvement business process management change customer experience digital digital business disruption process improvement process management summit technology     Tags:

10 New Year Resolutions for BPM Practitioners: #1 Attend our BPM Summits in London, DC or Sydney!

by Samantha Searle  |  January 29, 2013  |  1 Comment

Ok this is obviously a “tongue-in-cheek” suggestion to start – the remaining 9 will be serious I promise! Every year we carry out a survey as part of our BPM summit planning to determine the latest hot topics and challenges facing BPM practitioners. One key question we asked was “Which of the following business priorities [...]

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The BPM vs Politics Debate Continues at our BPM Summit in Sydney

by Samantha Searle  |  May 21, 2012  |  Submit a Comment

Hold the date – Gartner’s next BPM summit in Sydney will be held on Monday 20th and Tuesday 21st August at the Sheraton in the Park Hotel. If you register before 22nd June you get a AUS$400 discount and the opportunity to attend a networking breakfast with four Gartner analysts! The hot topics to be [...]

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Category: bpm customer experience internet process design process failure process improvement process management summit technology tools     Tags:

Five Reasons Why BPM Isn’t Just About Technology

by Samantha Searle  |  February 23, 2012  |  8 Comments

“What tools would you recommend for our BPM project?” The Gartner BPM team still receives a significant number of client inquiries that focus on implementing BPM as a technology and miss the wider benefits of BPM. Technology can certainly be a key enabler of BPM, but treating BPM just as a technology won’t help you [...]

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Category: bpm process improvement process management technology tools Uncategorized     Tags: , , , , ,