Gartner Blog Network

Posts from Date:   2012-2

Five Reasons Why BPM Isn’t Just About Technology

by Samantha Searle  |  February 23, 2012

“What tools would you recommend for our BPM project?” The Gartner BPM team still receives a significant number of client inquiries that focus on implementing BPM as a technology and miss the wider benefits of BPM. Technology can certainly be a key enabler of BPM, but treating BPM just as a technology won’t help you […]

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Ignore Process Pain Points at Your Peril!

by Samantha Searle  |  February 3, 2012

Where did you do most of the Christmas shopping this year? Like many people, I avoided the crowded high streets and placed orders online. Internet shoppers spent almost £8bn online in December (16.5% more than in December 2010) and a record £68bn was spent online overall in 2011. One of the key advantages of online […]

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