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Digital Disruptor Amazon’s Planned Acquisition of Whole Foods Could Redefine Retail Grocery Market

by Robert Hetu  |  June 20, 2017  |  Submit a Comment

Gartner’s First Take on the Amazon acquisition of Whole Foods just published.  Amazon’s deal to acquire Whole Foods Market is an example of aggressive digital disruption of a market. CIOs should apply the lessons learned from Amazon to learn to structure and invest for long-term disruption.

Gartner was also quoted extensively on this topic by various publications.  Recapped here for your use:

Recommendations for retailers:

  • Formulate strategies and tactics for digitalized stores, markets and operations well beyond a traditional efficiency focus.
  • Drive and create scenarios for willful disruption, reaching out to other C-level executives, enterprise architects and cohorts within other business units.
  • Seek and create ecosystems with partners — including those outside traditional markets — that can extend customer reach and value.

Category: retail-trends  

Tags: amazon  competition  consumers  disruption  kroger  multichannel  omni-channel  retail  revenue  target  trends  unified-retail-commerce  walmart  

Robert Hetu
Research Director
6 years at Gartner
29 years IT Industry

Bob Hetu is a Research Director with the Gartner Retail Industry Services team. His responsibilities involve tracking the technology markets and trends impacting the broad-based retail merchandising and planning areas. Mr. Hetu is an expert in the areas of brand, vendor and assortment management, merchandise planning, allocation, and replenishment. Read Full Bio




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