Robert Desisto

A member of the Gartner Blog Network

Entries Tagged as 'sales'


Gartner Releases 2015 CRM Sales Predicts

by Robert Desisto  |  December 9, 2014  |  1 Comment

Gartner just released its CRM Sales predictions for 2015.¬† The predicts report¬†provides insight into how IT leaders can boost the adoption of sales force automation through mobility and gain a competitive advantage through predictive analytics. Prioritize mobility first in SFA deployments, leverage predictive analytics for sales managers and salespeople, and apply crowdsourcing to sales compensation.¬† […]

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Category: CRM mobile sales salesforce automation     Tags: , ,

Cloud, Mobile, Social and Analytics Dominate 2012 CRM Sales Hype Cycle

by Robert Desisto  |  July 20, 2012  |  2 Comments

In 2011, more than $5 billion was invested in sales applications. Sales organizations are focusing their sales application investments on the differentiation and innovation of application pace layers. This has led to an uptick in analytics, cloud-based offerings and mobile device deployments. Sales performance management and lead management have also gotten more attention, because sales […]

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Category: Cloud CRM SaaS salesforce automation Software as a Service     Tags: , , , , , , ,