Robert Desisto

A member of the Gartner Blog Network

Entries Tagged as 'sales people'


2011 Sales Force Automation Magic Quadrant Released

by Robert Desisto  |  July 18, 2011  |  Comments Off

Check out the 2011 Sales Force Automation Magic Quadrant (released on July 15th, 2011). Mobility continues to grow in importance for users; therefore, it has also become a more critical component of our evaluation criteria for the sales force automation (SFA) Magic Quadrant. Smartphones and iPads (see “iPads: Customer-Facing Selling Will Drive iPad Use for […]

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Category: Applications Cloud CRM Software as a Service     Tags: , , , , , , , , , , , , ,

Wanted: Salesperson who loves their Sales Force Automation System

by Robert Desisto  |  March 21, 2011  |  Comments Off

Lately, I keep hearing from sales force automation technology providers that salespeople who use their system “Love it”. Love?, Really?. The only reaction I ever get from a real sales person is that they enter as little data as possible into a sales force automation system to avoid being spied on. I am hoping this […]

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Category: CRM     Tags: ,