Microsoft released its latest core CRM offering, Microsoft Dynamics CRM 2013, in September 2013. After discussions with customers who have now had a few months to absorb the release the most impactful elements of the release are: Improved user experience The addition of more process capabilities The launch of the first Microsoft Dynamics CRM mobile application New [...]
Entries Tagged as 'SaaS; Cloud Computing;sales force automation; CRM'
by Robert Desisto | March 4, 2014 | 3 Comments
by Robert Desisto | May 16, 2012 | Comments Off
Oracle has released Oracle Fusion CRM for sales organizations’ sales force automation initiatives. It offers enhanced capabilities; however, more customer proof points are needed. In a just publish research note I discuss the top 5 impacts for sales organizations considering Oracle Fusion CRM.