Robert Desisto

A member of the Gartner Blog Network

Entries Tagged as 'analytics'


Cloud, Mobile, Social and Analytics Dominate 2012 CRM Sales Hype Cycle

by Robert Desisto  |  July 20, 2012  |  2 Comments

In 2011, more than $5 billion was invested in sales applications. Sales organizations are focusing their sales application investments on the differentiation and innovation of application pace layers. This has led to an uptick in analytics, cloud-based offerings and mobile device deployments. Sales performance management and lead management have also gotten more attention, because sales […]

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Category: Cloud CRM SaaS salesforce automation Software as a Service     Tags: , , , , , , ,