Robert Desisto

A member of the Gartner Blog Network

Entries Categorized as 'ipad'


Laptops Facing Extinction for Sales People?

by Robert Desisto  |  May 23, 2013  |  Comments Off

Smartphone and tablet usage continues to expand for salespeople. Just today I was talking to a Gartner client who informed me that the iPad is the primary device their salespeople use during the day to access their sales force automation system. Why? Client said it is simple, it takes 5 – 10 minutes to get a laptop ready to […]

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Category: CRM ipad mobile sales salesforce automation Uncategorized     Tags: ,

My own experience with iPad on recent business trip

by Robert Desisto  |  February 25, 2013  |  1 Comment

I just got done creating my mobile CRM Sales  presentation for the Gartner Customer 360 Conference.  You often wonder as an analyst if the research your writing has the real world business impact you predict. Last week on a business trip I had a rare opportunity to experience the impact of tablets in this case the iPad during […]

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Category: CRM ipad mobile sales salesforce automation     Tags:

The Death of the Laptop

by Robert Desisto  |  October 23, 2012  |  2 Comments

At Gartner US Symposium, I have done 20 one on one meetings with clients in the first two days. In 18 of the meetings clients used iPads. In only 2 of the meetings clients used laptops. I even used my own iPad to go over some decsion frameworks using the Gartner iPad App (if you […]

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Category: Cloud CRM ipad salesforce automation     Tags: ,